Call Center Quality Analyst

Job descriptionJob briefWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and...

Job descriptionFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our...

We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent...

Job briefResponsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

Arabic Speaker Call Center AgentWe are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and scheduling...

· Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.· The QA will monitor inbound and outbound calls, chat and email responses.· Track customer service and conformity as per company policies and procedures· The individual will assist in developing, creating, and implementing call...

We are an Accounts and Internal Auditing Services Company based in Sharjah ,searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.Call Center Representative...

Date:09-Mar-2023Company:Air Arabia PJSC (G9)Location:Sharjah, AECountry:AEJob PurposeTo support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and...

· Contact Center Quality Assuranceis responsible for assessing the quality of the performance of thecall center associates.· The QA willmonitor inbound and outbound calls, chat and emailresponses.· Track customer serviceand conformity as per company policies andprocedures· The individual willassist in developing, creating, and implementing call...

Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying customers' needs, clarifying information, researching every issue, and providing solutionsRequirements and skills Previous experience in a customer support role...

*Call center job available - Buhairah - Sharjah* bilingual (Arabic English) or only English fluent English.Time : 10 am to 7 pm - 30 mins breakDays:Monday to Saturday - Sunday is offSalary : 2500 AED, target based, per day targets on call have to be achieved to get full salary.Contact : Muna : Salary: AED2,500.00 per month

To support the Contact Center section across the entirenetwork by handling customers inbound calls and providing informationon the various products and services; processing flight and holidaysreservations, modifications and cancellations; promoting otherancillaries and services to maximize sales and enhance customers'experience ensuring productivity is in...

To support the Contact Center section across the entirenetwork by handling customers inbound calls and providing informationon the various products and services; processing flight and holidaysreservations, modifications and cancellations; promoting otherancillaries and services to maximize sales and enhance customers'experience ensuring productivity is in...

Affiliate company is urgently hiring a telesales cum call center agent.From 10-8pm, Mon-Sat.Requirements:to live in Dubai/Sharjah you'll need to answer calls, experience in working in telesales/call center. Friendliness, responsibility, good EnglishNeed to process inquiries from whatsapp, instagram. Consult on services, promotions, special offers - training...

Handles customers'enquiries, requests and complaints in a positive effective mannerwhilst ensuring company's branding and corporate imageare reflected in a positive manner and as per approved qualitystandards.Responds to customers'incoming calls pertaining to all kinds of enquiries, requests, andcomplaints timely and accurately to reflect a positive image of...

Role Title: Contact Center Quality Assurance ExecutiveWork location: Al Zahia, SharjahWork Type: Outsourced, Full time, On-siteWorking Days: 6 days of the week, 1 day offThe Contact Center Quality Assurance Executive is required to perform below tasks:Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call...

Call Center Agent (Must have valid UAE Driving License) - Sharjah Must be available to join immediately Must have good communication in English and Arabic Must have minimum 23 years of call center experience Must have valid UAE Driving license Must be available to start immediately Must be available to work in SharjahJob Types: Full-time, PermanentSalary: Up...

Career Opportunities: Quality Control Analyst Requisition ID 10829 - Posted - UAE - Quality - AE – Sharjah - City (2) Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across multiple high-growth therapeutic areas including Gastroenterology, Generics, Neurology, Ortho Dermatologics, Medical...

Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction.Maintain Records: Accurately document customer interactions and transactions in the CRM...

1- Service Quality Officer – Contact CenterJob: Full TimeLocation: Sharjah, UAEJob Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process...