Call Center Executive

Job descriptionJob briefWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and...

Job descriptionFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our...

We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent...

Job briefResponsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

Arabic Speaker Call Center AgentWe are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and scheduling...

Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying customers' needs, clarifying information, researching every issue, and providing solutionsRequirements and skills Previous experience in a customer support role...

*Call center job available - Buhairah - Sharjah* bilingual (Arabic English) or only English fluent English.Time : 10 am to 7 pm - 30 mins breakDays:Monday to Saturday - Sunday is offSalary : 2500 AED, target based, per day targets on call have to be achieved to get full salary.Contact : Muna : Salary: AED2,500.00 per month

To support the Contact Center section across the entirenetwork by handling customers inbound calls and providing informationon the various products and services; processing flight and holidaysreservations, modifications and cancellations; promoting otherancillaries and services to maximize sales and enhance customers'experience ensuring productivity is in...

Date:09-Mar-2023Company:Air Arabia PJSC (G9)Location:Sharjah, AECountry:AEJob PurposeTo support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and...

To support the Contact Center section across the entirenetwork by handling customers inbound calls and providing informationon the various products and services; processing flight and holidaysreservations, modifications and cancellations; promoting otherancillaries and services to maximize sales and enhance customers'experience ensuring productivity is in...

Affiliate company is urgently hiring a telesales cum call center agent.From 10-8pm, Mon-Sat.Requirements:to live in Dubai/Sharjah you'll need to answer calls, experience in working in telesales/call center. Friendliness, responsibility, good EnglishNeed to process inquiries from whatsapp, instagram. Consult on services, promotions, special offers - training...

Handles customers'enquiries, requests and complaints in a positive effective mannerwhilst ensuring company's branding and corporate imageare reflected in a positive manner and as per approved qualitystandards.Responds to customers'incoming calls pertaining to all kinds of enquiries, requests, andcomplaints timely and accurately to reflect a positive image of...

Job Summary:We are looking for a detail-oriented and analytical individual to join our team as a Call Center Quality Analyst. The primary responsibility of this role is to evaluate and monitor customer interactions, ensuring that our customer service representatives adhere to quality standards and provide an exceptional customer experience. The Quality...

Call Center Agent (Must have valid UAE Driving License) - Sharjah Must be available to join immediately Must have good communication in English and Arabic Must have minimum 23 years of call center experience Must have valid UAE Driving license Must be available to start immediately Must be available to work in SharjahJob Types: Full-time, PermanentSalary: Up...

Role Title: Contact Center Quality Assurance ExecutiveWork location: Al Zahia, SharjahWork Type: Outsourced, Full time, On-siteWorking Days: 6 days of the week, 1 day offThe Contact Center Quality Assurance Executive is required to perform below tasks:Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call...

· Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.· The QA will monitor inbound and outbound calls, chat and email responses.· Track customer service and conformity as per company policies and procedures· The individual will assist in developing, creating, and implementing call...

Seeking a Young, energetic, friendly and motivated BUSINESS sales executive for our Medical center. MUST be professional and flexible hours MUST have 1 years minimum experience in Sales. Builds business by identifying and selling prospects; maintaining relationships with clients. Identifies business opportunities by identifying prospects and evaluating their...

Accountabilities Answer all customer inquiries in a friendly, professional, and efficient way. Maintain customer services standards by responding to all contacts promptly, always remaining courteous and professional. Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to the...

Record the call details in thesystem along with summary of queryEnsurespatients details are updated in the relevantdatabasesAnswering or making calls to patientsto learn about and address their needs, complaints, or other issueswith products or services.Respondingefficiently and accurately to callers, explaining possiblesolutions, and ensuring that patients...

· Contact Center Quality Assuranceis responsible for assessing the quality of the performance of thecall center associates.· The QA willmonitor inbound and outbound calls, chat and emailresponses.· Track customer serviceand conformity as per company policies andprocedures· The individual willassist in developing, creating, and implementing call...