Reservations Sales Coordinato

2 weeks ago


Dubai, Dubai, United Arab Emirates Grand Hyatt Full time

يعالج جميع طلبات الحجز عبر الهاتف والبريد الإلكتروني ووكالات السفر عبر الإنترنت ونظام الحجز بسرعة ودقة وفقًا للمعايير المعمول بها.
- على دراية كاملة بغرف النزلاء في الفندق والأسعار والعروض الترويجية ووسائل الراحة والبرامج والمرافق والخدمات الفندقية.
يضمن تحويل المبيعات الاستباقي على استراتيجيات وأهداف البيع القائمة على الهدف. بيع جميع عناصر الفندق (الغرف ومطاعم المأكولات والمشروبات والمنتجع الصحي)
يضمن أعلى معدل تحويل للحجز مع الحد الأدنى من فقدان المكالمات الوفيرة.
يضمن اعتماد موقف المبيعات في جميع الأوقات ويحافظ على الوعي بفرص المبيعات داخل الفندق.
متابعة جميع الحجوزات المؤقتة من قسم المبيعات لضمان الحد الأدنى من الغسيل لأعمالنا القابضة وللتأكد من أن جميع الحجوزات مشروعة مع التزامات مضمونة.
مسؤول عن استنزاف المجموعات، ويضمن الفحص اليومي لغسل المجموعة أو تحديثها ويحافظ على DRS ويضمن مستوى عالٍ من المعرفة بالمنتج في الفندق والمنطقة المحلية.
يلتزم بالتوافر المحدد مسبقًا وضوابط الأسعار والأنشطة الترويجية.
قم بتحديث حالات عدم الحضور والإلغاء لجميع رحلات السفر عبر الإنترنت دون فشل لتجنب العمولات غير المرغوب فيها.
مسؤول عن الحفاظ على تكافؤ الأسعار عبر جميع قنوات الحجز (موقع الويب، OTA، GDS، وكلاء السفر وما إلى ذلك)
يطور ويحافظ على مستوى عالٍ من التواصل مع جميع مصادر الأعمال الرئيسية ويقدم المشورة لمدير إستراتيجية الإيرادات عند الضرورة.
التحقق من الوافدين يوميًا وإبلاغ الموظفين المعنيين بأي معلومات مفقودة.
إعداد التقارير الأسبوعية والشهرية عن التحويل وإجمالي الإيرادات التي تم التقاطها والإنجازات المستهدفة للبيع.
المساعدة والتحضير في عملية ما قبل الوصول للمجموعات وكذلك إعداد قوائم الغرف الجماعية، عند التوجيه.
إدارة المكالمات الواردة والصادرة وقادة الورك.



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