Contact Center Representative

Responsibilities:- _Handle Inbound Calls:_ Respond to incoming calls from clients, addressing their visa-related inquiries, concerns, and requests with empathy and professionalism.- _Provide Excellent Customer Service:_ Strive to exceed customer expectations by delivering exceptional service and ensuring a positive customer experience at every...

GCH is hiring Job title: Contact Center ExecutiveJob location: DubaiIndustry : Real EstateJob type: Full time, PermanentStart date: Immediate joiningResponsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining...

13286-Contact Center:Experience:3-4Posted:06 Apr,2023Location:United Arab EmiratesKey Responsibilities & Accountabilities:Knowledge of Contact Center-CRM integration Knowledge of API services Quality Management (QM) Work Force Management (WFM) modules Good knowledge of databases like PostgreSQL, MS-SQL Configuration, Management and troubleshooting of SIP...

_Main duties and responsibilities includes:_- Train staff in areas of telephonic customer service and company policies: Overseeing and assessing Call center staff activities, and providing them with regular performancerelated feedback. Strategizing and monitoring daily activities of Contact Center operation. Investigating and solving customer service...

About Melodica Music Academy:Melodica Music Academy is a renowned institution dedicated to the promotion of music and fostering a creative environment for music enthusiasts. We take pride in offering high-quality music education and nurturing talent. Our mission is to inspire the world through the power of music, and we are currently seeking a Contact Center...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai.We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner.Responsibilities:handle inbound callsrespond to customer queriesprovide 100 %...

The Call Center Representative will handle inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The representative will serve as the primary point of contact for customers, utilizing problem-solving skills and maintaining a professional demeanor.### Key...

The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfactionKey Objectives: Efficiently manage SGE's Regional Call Center operation VOC & CS_Risk Center operation handling CQI Index achievemnet(KPIs Monitoring &...

The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives: Efficiently manage SGE's Regional Call Center operation VOC & CS_Risk Center operation handling CQI Index achievemnet(KPIs Monitoring &...

Contact Center Officer | Nathan & Nathan DubaiNathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees and delivers wider HR support to over 20,000 individuals. Headquartered in the UAE with offices...

English Call Center Representative (Remote)We are looking for "English call center Representative"Responsibilities:Answering incoming calls promptly and professionally.Providing information, addressing inquiries, and resolving customer issues.Making outbound calls to follow up on customer inquiries, surveys, or sales leads.3-Customer Support:Assisting...

Native Language : Telegu and Malayalam OnlyRole Description.This is a full-time on-site role for a Call Center Representative located in Dubai. The Call Center Representative will be responsible for handling customer inquiries, resolving customer complaints, and providing general information about company products and services. Additionally, the Call Center...

Role & Responsibilities(including but not limited to): As a Developer (Contact Center) one must be able to Design, review & refine contact center custom deliverables like IVR, reports, dashboard, wallboard, dialer call flows and CRM integrations.Expectations: 2+ years of experience Advanced knowledge of CRM integrations Advanced knowledge of API...

Prefers languages:Chinese, Russian, Arabic + FrenchJob title: Contact Center ExecutiveJob location: DubaiJob type: Full time, PermanentStart date: ImmediateResponsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers,...

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of...

We are looking for a motivated and self-sufficient Call Center Officer / Supervisor who will take charge of leading and motivating the Contact Centre team.Responsibilities: Handle a high volume of inbound and outbound customer calls professionally and efficiently. Provide coaching, training, and support to team members to uphold high customer service...

Job Title: Laser Cosmetic Clinic Call Center RepresentativeLocation: Offices 103 Al Sarraf Avenue - Sheikh Zayed Rd - DubaiCompany: Gardynia Laser Cosmetic CenterAbout Us: Gardynia Laser Cosmetic Center is a specialized medical center using the latest state-of-art technologies. Our medical devices are globally recognized and certified by the ministry of...

Our client is in charge of shopping malls, retail, and leisure venues in the Middle East and North Africa, operating in 13 countries, with a strong focus on providing outstanding customer experiences across all interactions.Position Overview:We are looking for Customer Service Representatives specialized in communication support to play a crucial role in...

Responsibilities for Call Center Representative Utilize company equipment to facilitate calls Interact with all customers in a friendly and courteous manner Follow all prompts from the call management system to provide the appropriate customer service Handle all issues by best practices When necessary involve senior management Follow all prompts and scripts...

About the job Contact Center Officer (Contract)"6 Months contract role"Contact Centre Officers specializing in chat support play a pivotal role in ensuring a seamless and satisfactory customer experience throughout the entire purchase cycle. They engage directly with potential customers, providing assistance and guidance from initial inquiry to final...