English Call Center Representative
7 days ago
We are looking for "English call center Representative"
Responsibilities:
- Answering incoming calls promptly and professionally.
- Providing information, addressing inquiries, and resolving customer issues.
- Making outbound calls to follow up on customer inquiries, surveys, or sales leads.
3-Customer Support:
- Assisting customers with service information, troubleshooting, and technical support.
- Resolving complaints or escalations in a courteous and timely manner.
4-Documentation and Record-Keeping:
- Accurately documenting customer interactions, details of inquiries, and resolutions in the company's database or CRM system.
5-Adhering to Procedures and Policies:
- Following call center scripts and protocols to ensure consistency and quality in customer interactions.
- Adhering to company policies and guidelines.
6-Meeting Performance Metrics:
- Achieving set targets for call handling, resolution times, customer satisfaction, and quality assurance metrics.
- Providing feedback on processes, identifying areas for improvement, and suggesting solutions to enhance customer experience.
Requirements:
– Graduated is A Must
– Fluent in English and Arabic Is A Must in Speaking and written .
– Proven experience Minimum 1 year as an English Call center like (Vodafone UK, HSBC)
– Excellent communication and interpersonal skills
– Strong problem-solving and analytical skills
– Attention to detail and ability to work under pressure
-Capacity to work in a fast-paced environment and handle various customer scenarios.
-Full Time.
– Working Days from (Monday to Friday )
-Working Hours 9 hours including 1hour Break
– We offer a private medical insurance.
-Monthly Bonus.
Interested Candidates kindly apply through LinkedIn or send your Resume to [emailprotected] and mention your job title in the mail subject
#J-18808-Ljbffr-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Jon East Digital Media Est. Full timeNative Language : Telegu and Malayalam OnlyRole Description.This is a full-time on-site role for a Call Center Representative located in Dubai. The Call Center Representative will be responsible for handling customer inquiries, resolving customer complaints, and providing general information about company products and services. Additionally, the Call Center...
-
Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates Al Yalayis Government Transaction Center Full timeThe Call Center Representative will handle inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The representative will serve as the primary point of contact for customers, utilizing problem-solving skills and maintaining a professional demeanor.### Key...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Al Oateq Group of Market, LLC Full timeResponsibilities for Call Center Representative Utilize company equipment to facilitate calls Interact with all customers in a friendly and courteous manner Follow all prompts from the call management system to provide the appropriate customer service Handle all issues by best practices When necessary involve senior management Follow all prompts and scripts...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Signature Plus General Medical Center- Mirdiff Full time1 Call Center Agent Preferably Female Arabic- with excellent communication skills in English. With at least 1 year experience on the field. Salary will be discussed according to qualifications.
-
Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates GTS Corporate Full timeGTS is Hiring Call Center Representative Role: Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates BitGenix Full timeCall Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.They often have the following responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concerns Deescalate situations involving dissatisfied...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Beno Full timeWe are looking for an experienced Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively addressing customers calls, requirements, inquiries and complaints; keeping customer satisfaction at the core of every decision and...
-
Call Center Agent
1 week ago
Dubai, Dubai, United Arab Emirates Damas Medical Center Full timeArabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...
-
Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates DR BEAUTY Medical Center Full timeResponsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Akkad Full timeUrgent HiringCall Center Sale Representative (Female Only)Requirements:Should must have experience of Call Center position for at least 1 yearShould must be proficient in using MS Office and basic computer skillEducation: Should must be a graduateSalary: plus commission on every new booking depending on experties and qualification and experienceInterviews...
-
Dubai, Dubai, United Arab Emirates Gardynia Laser Cosmetic Center Full timeJob Title: Laser Cosmetic Clinic Call Center RepresentativeLocation: Offices 103 Al Sarraf Avenue - Sheikh Zayed Rd - DubaiCompany: Gardynia Laser Cosmetic CenterAbout Us: Gardynia Laser Cosmetic Center is a specialized medical center using the latest state-of-art technologies. Our medical devices are globally recognized and certified by the ministry of...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Asghar Furniture Full timeThe Call Center Representative serves as the primary point of contact for customers seeking assistance or information over the phone. They handle inbound and outbound calls efficiently, addressing customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction and retention.*Key Responsibilities: 1. *Customer Service:*...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Elio Properties Full timeCompany: Elio PropertiesLocation: Office 1907 Prime Tower, Business BayJob Type: Full-timeElio Properties is currently seeking motivated individual to join our team as Arabic Call Center Representatives in the real estate sector. As a Call Center Representative, you will be responsible for handling customer inquiries, providing information about our real...
-
Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates Elio Properties Full timeCompany: Elio PropertiesLocation: Office 1907 Prime Tower, Business BayJob Type: Full-timeElio Properties is currently seeking motivated individual to join our team as Arabic Call Center Representatives in the real estate sector. As a Call Center Representative, you will be responsible for handling customer inquiries, providing information about our real...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates Elio Properties Full timeCompany: Elio PropertiesLocation: Office 1907 Prime Tower, Business BayJob Type: Full-timeElio Properties is currently seeking motivated individual to join our team as Arabic Call Center Representatives in the real estate sector. As a Call Center Representative, you will be responsible for handling customer inquiries, providing information about our real...
-
Call Center Representative
7 days ago
Dubai, Dubai, United Arab Emirates ANAX Holding Full timeJob Title:Call Center Representative | IGAMING Experience Preferred (Not mandatory)Location: International City Phase 2, Dubai, UAEResponsibilities: Cold calling prospective customers to introduce our services and generate interest. Greeting customers in a friendly and professional manner over the phone. Providing detailed explanations of our services and...
-
Call Center Agent
7 days ago
Dubai, Dubai, United Arab Emirates DermaMax Medical Center Full timeWe are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...
-
Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates ANAX Holding Full timeJob Details:- Job Title:Call Center Representative | IGAMING Experience Preferred (Not mandatory)- Location: International City Phase 2, Dubai, UAEResponsibilities: Cold calling prospective customers to introduce our services and generate interest. Greeting customers in a friendly and professional manner over the phone. Providing detailed explanations of...
-
Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates Parisima Talent Full timeParisima Talent is hiring with one of our clients.Position: Call Center AgentJob location: Jebel Ali, DubaiSalary: AED 4,500Working days: 6 Days per weekJob responsibilities: Answer calls, address inquiries, and resolve customer issues promptly and professionally. Provide accurate information about products, services, promotions, and company policies. Assist...
-
Real Estate Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates Royal Canadian Real Estate Full timeJoin our crew at Royal Canadian Real EstateCompany DescriptionRoyal Canadian Real Estate is committed to deliver the best services for our clients. It is founded by Canadian experts in the Real Estate market who are enthusiastic to provide best services and appropriate guidance. Our group includes well experienced multi-talented professional's team that is...