Quality Assurance Support

Our client is a dynamic organization committed to excellence in customer service and performance. If you have a passion for quality assurance and training, along with experience in call centre operations, we want to hear from you.Responsibilities: Monitor and assess calls and chats for compliance with protocols and quality parameters. Design, approve, and...

Role Title: Contact Center Quality Assurance ExecutiveWork location: Al Zahia, SharjahWork Type: Outsourced, Full time, On-siteWorking Days: 6 days of the week, 1 day offThe Contact Center Quality Assurance Executive is required to perform below tasks:Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call...

Quality Assurance Jobs In Sharjah | Mondia GroupAbout the jobAbout Us WHAT WE DO | Mondia Pay is a rapidly growing FinTech company, disrupting the payment business across 60+ countries globally, with a strong focus on Africa & emerging markets. Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in...

Quality Assurance Manager Jobs in Sharjah | Air Arabia CareersJob Responsibilities:Leads the "Quality Assurance" team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer's manuals, and the airline's adopted policies and procedures with focus on safety,...

1- Quality Assurance EngineerJob: Full TimeLocation: Sharjah, UAEDescription:To execute, monitor and follow up on Quality Assurance audit plans and reviews and surveillance as directed by "Quality Assurance Manager".Follow up on corrective measures in line with Air Arabia quality standards and GCAA/CAA and regulatory bodies' requirements to ensure compliance...

Salary : AEDPreferably Single Preferably from India /srilanka/philippinesBased on the interview conducted I have just updated the JD as below.1.Executive support function in establishing implementing maintaining and the improvement of the companys quality environmental and occupational health and safety management system as per the ISO 9001 ISO14001 and ISO...

Job descriptionMain Accountabilities:Quality Assurance-Cooperates and works with production sections on day-to-day basis-Evaluates each case thoroughly to assure correct product per JD & E- Proof specification- Performs quality control inspections of products manufactured during the different production process cycle according to the company's quality...

Salary : AEDPreferably Single Preferably from India /srilanka/philippinesBased on the interview conducted I have just updated the JD as below.1.Executive support function in establishing implementing maintaining and the improvement of the company s quality environmental and occupational health and safety management system as per the ISO 9001 ISO14001 and...

· Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.· The QA will monitor inbound and outbound calls, chat and email responses.· Track customer service and conformity as per company policies and procedures· The individual will assist in developing, creating, and implementing call...

Has a deep understanding of the standards, measurable elements and intents of the JCIMaintains continuous knowledge and understanding of JCIA functions and standards.Developing University Hospital Sharjah Quality Improvement ProgramParticipating effectively in Implementing & Follows up of Q.I. Plan Activities.Orchestrating Quality Improvement Initiatives &...

Identify, document, and track defects using designated tools. Work with development teams to resolve issues. Conduct regression testing to ensure previously identified defects have been resolved and new features function correctly. Develop and execute automated test scripts using appropriate tools and frameworks. Collaborate with developers, product...

Responsibilities:Has a strong understanding of the standards and goals of the Joint Commission International (JCI).Maintains up-to-date knowledge of JCI functions and standards.Develops the Quality Improvement Program at University Hospital Sharjah.Participates actively in implementing and following up on Quality Improvement Plan activities.Leads Quality...

Date:12-Jan-2023Company:Air Arabia PJSC (G9)Location:Sharjah, AECountry:AEJob PurposeAssists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes qualitative productivity,...

Ensures delivery against QA department goals and objectives.Provides necessary definition, development and deployment of product quality assurance strategy.Provide leadership for the company's Quality Assurance/ Quality Control Process.Directly supervises quality assurance team, lead quality assurance engineers and testers including managing staff...

We are looking for a Service Quality Officer in the Contact Center, who is proficient in Urdu.The main role involves developing, implementing, and monitoring quality performance measures for the team to ensure continuous improvement in service delivery. The ideal candidate will work in line with Standard Quality Manual and adopted policies and procedures to...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:We are looking for an experienced Quality Officer to take overall responsibility for film and television show production:/Job Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement...

1- Service Quality Officer – Contact CenterJob: Full TimeLocation: Sharjah, UAEJob Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process...

Laboratory Support:Assist in the day-to-day operations of the quality control and research laboratory, including sample preparation, equipment setup, and cleaning.- Testing and Analysis: Conduct routine tests and analyses on samples using specified methods and procedures, ensuring accuracy and adherence to protocols.- Data Collection and Recording: Record...

Join Us for Exciting Opportunities at Top Organizations!Are you ready to be part of a team that focuses on delivering top-notch service to customers and enhancing overall experience? We are looking for a Quality Assurance Specialist to assist in setting and maintaining quality standards for our contact center. If you have a passion for improving service...

MUST BE AVAILABLE IN UAEABLE TO READ & WRITECAN SPEAK URDU/HINDI- Quality Control Assistance: Aid in quality control inspections, measurements, and tests on incoming materials, work-in-progress, and finished products/services to ensure adherence to specifications.- Documentation and Record Keeping: Assist in maintaining accurate quality documentation,...