![Aurora World Education](https://media.trabajo.org/img/noimg.jpg)
Sales & Enrollment Coordinator
2 weeks ago
_
Aurora World Education_ is a KHDA-approved institute in Dubai that provides high quality and in-demand language and English exam preparation courses (such as IELTS) for non-native English speakers.
In this exciting role, you will be part of a dynamic team and be responsible for acquiring new business (student enrollments); be able to maximise every sales opportunity and build long-term business and client relationships.
The role also requires you to maintain a high level of communication and support for current, active students, manage teacher schedules and be the first point of contact for all enquiries.
Main responsibilities:
- Actively seek out new sales opportunities with the aim to convert leads into sales and increase sales revenue.
- Cold calling and answering incoming calls and messages from prospective customers.
- Maintain wellorganised, uptodate and accurate sales and client information (student schedules, invoices, databases & reports).
- Confidently pitch to potential customers with the aim to sell course packages over the phone or facetoface training will be given on this.
- Manage student scheduling in a wellorganised and timely manner.
- Conduct full client consultations with the aim to maximise enrollments and registration.
- Coordinate class optimisation based on current teacher availabilities.
- Communicate effectively and efficiently with students, teachers and management for smooth business operations.
- Manage databases in a coherent and timely manner.
- Provide student aftercare support and maintain high levels of customer satisfaction by keeping students upto date with any changes and following up on their course experiences.
- Raise, record and send invoices and track any pending payments.
- Handle complaints (if any) in an effective and professional manner.
- Work closely with our marketing and management team to improve sales, business operations and brand awareness.
- Receptionist duties: greeting, welcoming, and guiding visitors appropriately.
- Understand and promote our company's unique selling points.
- Conduct market research when necessary to identify sales opportunities and customer needs.
- Maintain the availability and stock of office materials and course materials.
- Remain current with new industrywide trends and developments.
- General admin tasks when required.
Required Skills:
- Proficient in English (oral and written)
- Excellent customer service skills with a positive attitude and a friendly smile
- Strong interpersonal, communication and critical thinking skills
- Excellent knowledge of MS Office & Google Workspace
- Selfmotivated with a resultsdriven approach
- Able to work under pressure
- Able to work on weekends and/or evenings
- At least 2 years of sales experience preferred
- Serious applicants only. _
- Preference given to those who have worked in a similar educational environment._
- Please ensure that your CV is uptodate and includes a full educational and employment background._
Salary:
AED4, AED5,500.00 per month
Education:
- Bachelor's (preferred)
Experience:
- sales: 1 year (required)
Language:
- English (required)
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