Sales & Enrollment Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Aurora World Education Full time

_
Aurora World Education_ is a KHDA-approved institute in Dubai that provides high quality and in-demand language and English exam preparation courses (such as IELTS) for non-native English speakers.

If you are a sales professional and/or have a keen interest and a proven track record in sales and customer service, we are interested in hearing from you


In this exciting role, you will be part of a dynamic team and be responsible for acquiring new business (student enrollments); be able to maximise every sales opportunity and build long-term business and client relationships.

The role also requires you to maintain a high level of communication and support for current, active students, manage teacher schedules and be the first point of contact for all enquiries.


Main responsibilities:

  • Actively seek out new sales opportunities with the aim to convert leads into sales and increase sales revenue.
  • Cold calling and answering incoming calls and messages from prospective customers.
  • Maintain wellorganised, uptodate and accurate sales and client information (student schedules, invoices, databases & reports).
  • Confidently pitch to potential customers with the aim to sell course packages over the phone or facetoface training will be given on this.
  • Manage student scheduling in a wellorganised and timely manner.
  • Conduct full client consultations with the aim to maximise enrollments and registration.
  • Coordinate class optimisation based on current teacher availabilities.
  • Communicate effectively and efficiently with students, teachers and management for smooth business operations.
  • Manage databases in a coherent and timely manner.
  • Provide student aftercare support and maintain high levels of customer satisfaction by keeping students upto date with any changes and following up on their course experiences.
  • Raise, record and send invoices and track any pending payments.
  • Handle complaints (if any) in an effective and professional manner.
  • Work closely with our marketing and management team to improve sales, business operations and brand awareness.
  • Receptionist duties: greeting, welcoming, and guiding visitors appropriately.
  • Understand and promote our company's unique selling points.
  • Conduct market research when necessary to identify sales opportunities and customer needs.
  • Maintain the availability and stock of office materials and course materials.
  • Remain current with new industrywide trends and developments.
  • General admin tasks when required.

Required Skills:

  • Proficient in English (oral and written)
  • Excellent customer service skills with a positive attitude and a friendly smile
  • Strong interpersonal, communication and critical thinking skills
  • Excellent knowledge of MS Office & Google Workspace
  • Selfmotivated with a resultsdriven approach
  • Able to work under pressure
  • Able to work on weekends and/or evenings
  • At least 2 years of sales experience preferred
  • Serious applicants only. _
  • Preference given to those who have worked in a similar educational environment._
  • Please ensure that your CV is uptodate and includes a full educational and employment background._

Salary:
AED4, AED5,500.00 per month

Education:

  • Bachelor's (preferred)

Experience:

- sales: 1 year (required)

Language:

  • English (required)
Application Deadline: 16/06/2023
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