Service Desk Specialist

1 week ago


Dubai, Dubai, United Arab Emirates Insight Global Full time

Must Haves:

  • 4 + years of experience, manager isnt looking for someone Junior
  • Experience troubleshooting Microsoft office suite
  • Outlook, Windows 7&10, O365
  • Experience working in a fast-paced environment, taking tickets from organizations of 500+ employees
  • Understanding and ability to navigate ticketing systems

Plusses:

  • Background in customer service/client facing environment
  • Experience communicating with upper management/C-level executives
  • IT admin in previous role
  • Security experience troubleshooting firewalls

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