Manager HR Service Desk

1 week ago


Dubai, Dubai, United Arab Emirates Transguard Group Dubai Full time
The job posting is outdated and position may be filled

Responsibilities:

  • Senior point of escalating for all day-to-day issues
  • Support the wider HR Team in delivery of Group HR projects and programs
  • Day to day management and query management system on behalf of all employees within the business.
  • Ensuring the HR Service Desk fully supports the business needs and able to answer queries confidently
  • Provide professional advice and support to employees and senior managers on all aspects of people management
  • Management and responsible tpadministrate all policies and procedures in compliance with TG Operating Manual and SOP standards
  • Ensures all advice fully reflects the business desire to be an employer of choice, current employment legislation and best practice.
  • Ensure help desk software integrates with MYTG and web-accessible portals, tracks incoming employee requests and offer self-service options for

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