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Manager HR Service Desk
1 week ago
Responsibilities:
- Senior point of escalating for all day-to-day issues
- Support the wider HR Team in delivery of Group HR projects and programs
- Day to day management and query management system on behalf of all employees within the business.
- Ensuring the HR Service Desk fully supports the business needs and able to answer queries confidently
- Provide professional advice and support to employees and senior managers on all aspects of people management
- Management and responsible tpadministrate all policies and procedures in compliance with TG Operating Manual and SOP standards
- Ensures all advice fully reflects the business desire to be an employer of choice, current employment legislation and best practice.
- Ensure help desk software integrates with MYTG and web-accessible portals, tracks incoming employee requests and offer self-service options for
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