Service Center Team Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Alfa Laval Full time
To ensure safe working conditions, high quality and improve efficiency of the service center.
To provide necessary support to the Regional Service Center Manager to implement Alfa Laval's S3 strategy Goals.
Ensure the service center KPI targets & goals are achieved.
Create an excellent customer experience
  • Meet the service market demands.
Cater to the needs of SC team, to maintain an engaged and motivated team.
Key TaskExecutionSecure a strong QHSE & Sustainability culture within the service center.
Support the Regional Service Center manager in developing capabilities and executing actions required to drive the Company Strategy.

Lead the Service Centre team, giving the direction and ensuring that they are performing with a strong customer orientated mindset.

Develop, motivate and coach direct reports and secure competence development.
Accountable for the Service Centre operational results, and responsible for monitoring and achieving financial targets.
Manage internal and external resources based on customer and market demands.
Identify and manage high quality sub-suppliers for supply of services and outsourcing.

Disclaimer:
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.

We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party.

If you suspect fraud or malpractice, please contact us via contact us page.
Dr.

Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent.

Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr

  • Abu Dhabi, Abu Dhabi, United Arab Emirates Alfa Laval Full time

    To ensure safe working conditions, high quality and improve efficiency of the service center.To provide necessary support to the Regional Service Center Manager to implement Alfa Laval's S3 strategy Goals.Ensure the service center KPI targets & goals are achieved.Create an excellent customer experience - Meet the service market demands.Support business...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Alfa Laval Full time

    To ensure safe working conditions, high quality and improve efficiency of the service center.To provide necessary support to the Regional Service Center Manager to implement Alfa Laval's S3 strategy Goals.Ensure the service center KPI targets & goals are achieved.Create an excellent customer experience - Meet the service market demands.Cater to the needs of...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Toolsman General Maintenance Full time

    RESPONSIBILITIESThe individual would be responsible for Call Center Team, and day-to-day operations of Abu Dhabi Call Center.He/she would be responsible for leading, developing and securing a high performing Team in line with the overall Service Operations strategy and organization culture to: Lead the Call Centre team, giving the direction and ensuring that...

  • Center Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates NYU Abu Dhabi Full time

    Position Summary:UAE Nationals are encouraged to applyNew York University Abu Dhabi (NYUAD) seeks to appoint a Center Manager for the new Center for Translational Medical Devices (CENTMED), reporting to the Center Directors.The Center Manager will manage the operations of the Research Center and provide high-level administrative management and support to the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Advance Care Prosthetics & Orthotics Center Full time

    Advance Care Prosthetics & Orthotics Center is seeking a Bilingual Customer Service Representative fluent in English and Arabic. Previous call center experience and strong communication skills required. Join our team for competitive pay, benefits, and growth opportunitiesResponsibilities: Handle inbound and outbound customer calls with professionalism and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Idea Publicity & Advertising Full time

    Job DescriptionRoles & ResponsibilitiesManage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service.Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement.Ensure adherence to company policies and procedures, including quality and compliance standards.Analyze call...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Morafiq Aviation Services LLC Full time

    Key Responsibilities: Lead the team to meet and exceed client expectations regarding customer service. Provide backup support to the team and make sure department goals are met. Monitor call volume; prioritize and distribute workload for the team. Track and measure individual and team goals throughout the day and on a long term basis. Provide motivational...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Morafiq Aviation Services LLC Full time

    Key Responsibilities:Lead the team to meet and exceed client expectations regarding customer service.Provide backup support to the team and make sure department goals are met.Monitor call volume; prioritize and distribute workload for the team.Track and measure individual and team goals throughout the day and on a long term basis.Provide motivational support...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Manazel Real Estate Full time

    The RoleRequirements:Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s. You have 3+ years of experience in leading Call Center Team with a mandatory min. 2...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full time

    Maintain full understanding and adhere to all department policies, service procedures, and standards. Ensure that exceptional standards are consistently upheld. Proactively anticipate guests' needs, promptly respond, and acknowledge all guests, regardless of how busy or the time of the day. Address guest concerns effectively to guarantee their...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates La chic femme beauty home service Full time

    account and call center Preparing monthly and annual accounts Corporate document maintenance Projecting cost calculations Liaising with auditors Processing employee expenses Costing for projects Data gathering Issuing Receiving and storing invoices Using digital systems to keep records and create payment Logging daily entries in accordance with accounting...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full time

    Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily. Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction.Maintain complete...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Web Services MENA FZ-LLC Full time

    An excellent understanding of the electrical and mechanical systems involved in critical Data Centre Operations including systems such as feeders, Transformers, Generators, Switch gear, UPS systems, ATS units, PDU units, chillers, pumps, Air Handling units and Fan pack units Proven track record of people management and developing teams and in particular...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates The Museum Kuwait Full time

    We are in search of a skilled Call Center Team Leader, ideally with background in salon/spa. Remuneration details will be elaborated upon during the interview process.Proficiency in Arabic & English is beneficial but not obligatory.Demonstrated proficiency in handling client issues with finesse is preferred.Please submit your CV for consideration. Only...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates European Auto Service Center Full time

    Urgent Hiring.We are looking for an experience Service advisor. Applicant must have atleast 5 years of experience as service advisor in automotive preferably in mechanical section. Team player and possess good working attitude. Excellent communication skills and customer service. Salary to be discuss during the interview.Salary: From AED4,000.00 per...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full time

    Chief Specialist Contact Center Management Chief Specialist Contact Center Management The job posting is outdated and position may be filled Oversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.) Contribute to the design and implementation of the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates AL QADI MEDICAL CENTER Full time

    > Strictly MUST have minimum local experience in Dermatology or Cosmetology center To work as Customer Service Representative in a private medical center (Dermatology,Cosmetology and Dental) Good communication skills (Arabic & English) Flexible and fast learner Immediate AvailabilitySalary: AED3, AED6,000.00 per monthExperience: Medical Center customer...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Full time

    Job ID: | Amazon Data Services Emirates LLC - K95AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have...

  • Head of Data Center

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Bricks Technologies Systems Full time

    Head of Data Center:Salary:: Industry StandardsExperience:: 8 to 10 YearsJoining Date::ASAPJob Location:: Abu DhabiIndustry Type:: IT ServiceFunction:: Software DevelopmentReporting To:: ManagerJob Type:: Full TimeThe Head of Data Center is responsible for overseeing the design, implementation, and operationof a company's data center. The specific...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    Service Advisor Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers. Answering...