Cluster Director of Instruction

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Dubai Golf Full time
  • Responsible for leading the three golf academy business units from a leadership, strategic, positioning, philosophy and commercial capacity. Further to this, the role will be hybrid in that it is expected to provide elite / premium golf instruction – in addition to said leadership and performance management duties.
  • To make a major contribution to the growth of the game in Abu Dhabi, along with driving a commercially successful department.
  • Develops and builds a professional guest and members relationship, regularly reviews and evaluates customer feedback in each outlet to recommend new operating procedures or products, endeavoring to continually improve and exceed customer expectations. Presents findings at monthly 'feedback' meetings.

Skills

  • Ability to interact with members, guests, colleagues, and staff at all levels, in a multi-

cultural environment.

  • Ability to follow the organisation's vision, mission, values and direction.
  • Ability to manage and take appropriate decisions, using own initiative when

necessary, within established guidelines and procedures.

  • Ability to communicate effectively both written and orally. Computer literate.
  • Able and comfortable with media related commitments / activations.
  • Experienced with and capable of managing change.
  • Set the long-term academy strategy across the cluster of three (clubs / academies).
  • Create and drive the positioning of the 3 academies.
  • Play an active and key role in all forms of marketing (self, club, cluster, Viya).
  • Leverage the power / opportunity of the cluster.
  • Accountable for the strategy, approach and quality of golf instruction provided across the cluster – with all professionals.
  • To be commercially driven. In addition, to also support the clubs with strategic and tactical activations when required (support the bigger picture with reasonable complimentary golf instruction / time requests). The same applies to the wider golf professional team

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