Finance Insurance Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time

Job Title: Financial and Insurance Sales Manager

Company: Al-Futtaim

  • Manage F&I Sales and process of a designated Sales Team within the dealer network
  • Achieve sales revenue targets set by the Dealer Principal / Account Relationship Manager
  • Work with dealer sales management in achieving Income and Revenue targets, providing weekly/monthly F&I reports
  • Provide assistance whenever required in sale of maximum number of New and Used vehicles
  • Optimise sales of Value-Added Products (VAP)
  • Optimise sales of RV based products (Guaranteed Future Value Product, Leasing) In-House Finance and Conventional/ Islamic Finance products through partner banks
  • Responsible for GFV/Lease end to end Trade Cycle Management (TCM) including solicitation and retention of new and existing customers
  • Optimise car sales and F&I income
  • Ensure that all processes and products comply with company and Central Bank regulations and guidelines, including but not limited to KYC, compliance and anti-money laundering
  • Ensuring customer engagement is priority and remains paramount
  • Ensure all customer data is effectively recorded onto Connect/CenterPoint systems
  • Ownership of end-to-end F&I performance and results
  • Manage Documentation flow between AFF Hub and Brand
  • Be able to demonstrate the Skills, Knowledge and controls required to manage overall sales process
  • Work with the Dealer Principal / Sales Manager to deliver and grow F&I revenue
  • Ensure customers are second faced with the aim of closing Unit Sales and F&I products
  • Ensure customers are given the world's warmest welcome and are made to feel special
  • Be transparent at all times and make the buying experience easy and personal always as per Al-Futtaim values
  • Ensure full compliance at all times in all interactions with customers, partner banks, in-house finance and leasing processes, Dealer Principal / ARM
  • Ensure that quality time is spent with customers by asking relevant questions
  • Record the answers on Connect system to allow the correct selection of vehicle and value-added products for every customer
  • Conduct meetings with Sales Manager daily to discuss vehicle and value added product sales and assist in training of new Sales Executives
  • Coach Sales Executives through the structure of the offer to be presented to the customer
  • Second face customers based on request before they leave the showroom
  • Maintain and develop relationship with new and existing customers to ensure continued customer loyalty to the brand
  • Ensure You act as a consultant for the brand team at showroom level
  • Ensure you are aware of all competitors' products by doing mystery shopping exercises and collecting data directly from competitors

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