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Freight Forwarding Customer Service and Overseas
2 weeks ago
, Freight Forwarding Customer Service and Overseas coordinator. who possesses excellent customer service skills. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods
Responsibilities:
- Manage & Negotiate prices with shipping companies and overseas agents to secure the best market rate.
- Coordinate and monitor supply chain operations.
- Tracking and monitoring shipments to ensure on time delivery. Ensure customer satisfaction for both domestic and international clients.
- Utilize logistics IT to optimize procedures.
- Plan and track the shipments according to customer requirements.
- Keep logs and records of shipments, documents, etc.
- Prepare accurate reports for upper management.
Requirements and skills:
- Proven experience as logistics coordinator / Customer Service
- Ability to handle transactions accurately and responsibly.
- High level of energy with strong customer service skills.
- Knowledge of shipping terms, regulations, and ISO requirements
- Ability to work with little supervision and track multiple processes and shipments.
- Computersavvy with a working knowledge of logistics software
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- BSc/BA in business administration, supply chain management or relevant field
- Minimum 24 Years' UAE Experience & Well verse in English and Hindi
Salary:
AED5, AED6,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Experience:
- two: 1 year (required)
Language:
- Hindi (required)
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