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Sales Manager GCC and Government

3 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

Responsibilities:

  • Analyze local market trends and competitor activity to identify business leads
  • Implement sales action plans related to market areas
  • Develop customer accounts and travel within the local area to drive business and increase market/customer share in all revenue streams
  • Negotiate room rates/packages with corporate clients
  • Produce accurate and timely reports for the Director of Sales including reporting appointments, calls made, and business leads
  • Maintain valid call objectives and relevant action plans for each key account/key prospect
  • Proactively prospect new accounts for the hotel and follow the sales process through to conversion into 'producing' accounts
  • Ensure all accounts are properly updated in the system and utilized to their full capacity
  • Maintain up-to-date activity and rate information for each account
  • Answer customer queries in a prompt and professional manner
  • Conduct daily sales calls
  • Understand and be in a position to action any group and event enquiry
  • Actively support the Assistant Sales Manager and Sales Co-coordinator

Additional Actions:

  • Communicate client requirements in a timely and accurate manner to all internal departments
  • Ensure accurate follow-up and communication both internally and with clients
  • Ensure property rate sheets are accurate at all times
  • Communicate any obstacles to completing action plans to the Director of Sales
  • Arrange and manage familiarization/educational trips in line with business needs