Relationship Manager

2 weeks ago

United Arab Emirates HSBC Full time

  • Job description

Relationship Manager - Business Banking (UAE National K82A
Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential

HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions.

We are currently seeking an ambitious individual to join our Business Banking team as a Relationship Manager, working together with colleagues to define, manage and achieve divisional business targets.

**In this role you will:
- *
  • Act as Relationship Manager by offering valueadded advice and guidance to customers and placing their needs at the forefront of all that we do, setting world class standards.
  • Grow sustainable revenues from existing* customer portfolio and through targeted acquisition of quality new* customers.
  • Structure credit facilities to ensure optimum balance between customer and HSBC interests within the bounds of prudent banking
  • Proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services resulting in increased wallet share.
  • Keep uptodate on knowledge of HSBC's international and domestic strategy, capabilities and policies.
  • Keep abreast of external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements.
  • Align to MTO and Area Operating Targets defined by the Group
  • Increase profitability, relationship depth while minimizing risk.
  • Generate cross country referrals facilitated via Global Links and local or overseas IBC, whichever appropriate.
  • Work with product partners (such as GLCM, Trade, Insurance) to assess needs of international and domestic customers and offer appropriate solutions.
  • Align to MTO and Area Operating Targets defined by the Group
(Revenue, RWA, RoRWA).

  • Build a network of business introducers in the local professional and business community
Requirements

To be successful in the role, you should meet the following requirements:

  • Well experienced in managing and developing new commercial relationships
  • Proven ability in identifying and meeting customer needs through a broad range of products and services.
  • Proven analytical ability, with experience of credit or relationship management within the Business Banking sector.
  • Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues.
  • Good understanding of the local and international 'Commercial' environment, with a passion for understanding a broad range of industries and businesses and a determination to keep this knowledge updated.
  • Proven ability to innovate and deliver creative and flexible customer solutions.
  • Ability to differentiate from the competition through the delivery of a responsive and proactive relationship management service and to engage with clients at both a strategic and transactional level.
  • Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues.
  • Ability to effectively plan and organise, with tenacity to drive through results.
  • Entrepreneurial mindset with problemsolving abilities relevant to the business banking sector.
  • Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations.
  • Graduation degree is a must to secure a UAE Visa and Work Permit
You'll achieve more at HSBC.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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