Outlet Supervisor

2 weeks ago

Fujairah, United Arab Emirates AccorHotel Full time

This position is ideal for the individual whoaspires to manage multiple operations and continue the growthtoward the next management level in Food &Beverage.

What you will bedoing:  

  • Createa sense of welcome and personalized service excellence for ourguests
  • Display an active presence in our diningrooms and public areas interacting with guests andcolleagues
  • Effectively manage the systems inplace to deliver superior service
  • Monitorresources ensuring the tools are available to deliver the serviceour guests expect
  • Ensure the appropriateperformance management of colleagues regarding adherence toFairmont standards policies andprocedures
  • Constantly seek out new ways toenhance service and increase profits through effective andinnovative promotions and marketingopportunities
  • Maintain a constructiveharmonious and communicative working relationship with allsupporting departments
  • Ensure the ongoingprofessional development growth and work satisfaction of allcolleagues
  • Ensure all financial reporting ismaintained and accurate (billing payrolletc.)
  • Monitor and manage labour costs andexpenses daily with a focus on meeting and improving on month endtargets
  • Promote and develop a culture ofenvironmental awareness andresponsibility
  • Ensuring that the outlet(s)maintain a first class and positive visual impact includingambiance cleanliness orderliness decor and serviceflows
  • Set a positive example for Food &Beverage colleagues through exemplary dress grooming andselfdiscipline in addition to monitoring colleague performance inthese areas
  • Inspect Food & Beverageuniforms menu selection cutlery linen china and glassware &equipment/tools on a regular basis. To ensure they are clean wellmaintained and consistent for eachoutlet
  • Ensure a clean and safe workingenvironment and actively participate in health and safetyinitiatives
  • Adhere to all hotel environmentalpolicies and initiatives
  • Carry out any othertasks asassigned

Qualifications:

  • Minimum of two(2) years Food & Beverage experience preferably in IRD andAllday Dining restaurant
  • Minimum of one (1)year of Food & Beverage leadershipexperience
  • Working knowledge of POSMicros WordExcel
  • Selfmotivated with the ability to makeeffective decisions
  • Demonstrates initiative andthe ability to work with minimalsupervision
  • Ability to maintain high servicelevels under pressure
  • Physically fit to lifttrays repeatedly stand and walk for the duration of theshift.
  • Ability to consistently stand and walkthrough outshift

RemoteWork :

No


EmploymentType :

Fulltime

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