Shisha Waiter

**Job Number** 24014456

**Job Category** Food and Beverage & Culinary

**Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

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- The following are specific responsibilities and contributions critical to the successful performance of the position:_

**Main Responsibilities**
- Follow all Marriott policies and procedures.
- Comply with “clean as you go” policy.
- Practice safe work habits at all times.
- Report to work on time and in a neat, clean and pressed uniform including name badge, Daily Basics card, pen, pad, bottle opener, lighter and pieces of cork.
- Follow self-cashiering procedures.
- Report problems immediately to a supervisor.
- Prepares, sets up, and serves Shisha according to established standards and presentation.
- Ensures that the bar is well-stocked with Shisha accessories and all necessary equipment and accessories.
- Handles guests’ concerns professionally.
- Responsible for packing shishas, preparing the shisha bar, and generally keeping the bar areas clean.
- Responsible for preparing charcoal needed for shisha serve and transferring it in a safe manner.
- Coordinate with the shisha supplier and outlet supervisor in maintaining the par stock of following items.

**Essential Functions**
- Set up the restaurant efficiently and accurately, including the tables, bar and anti-pasta/fish counter
- Actively participate in daily stand up briefings and taste panels
- Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards, and ensure these are followed
- Handle an assigned station, and leave the floor only after permission from asupervisor
- Take and serve guest orders promptly and according to Brand Standards, sequence of service, and sales dialogue
- Be aware of any 86 items
- Always offer achoice of sparkling or still water
- Check back after two bites of the main course
- Crumb the table after main course or when necessary
- Change the ashtray after two butts and after putting dishes on the table
- Offer a refill when a third of the drink is left
- Clear empty glasses and dishes as necessary
- Serve all beverages in accordance with Brand Standards and Use Records
- Answer any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients, preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items.
- Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.
- Operate the MICROS system accurately:

- Ensure accurate and informative punching of orders
- Have any voids or adjustments initialed by a supervisor
- Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean, stain free and accurate, with special attention to detail.
- Side stations must be clean and organized at all times.
- Do all necessary set-up and side work assigned.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.