Customer Experience Manager

Job Summary:We are seeking a highly skilled and customer-focused individual to join our team at Customer Labs as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in a fast-paced kiosk environment.Key Responsibilities:Client Welcome and Engagement: Warmly greet...

Job SummaryWe are seeking a highly skilled Customer Experience Manager to lead our customer service team and drive exceptional customer experiences across all touchpoints. As a key member of our team, you will be responsible for developing and implementing customer service policies and procedures that align with our company's strategic goals and...

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints.Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives.Utilize Microsoft Dynamics to track customer interactions, analyze data, and generate...

Job OverviewThe Customer Service Manager will be responsible for overseeing and managing the customer service department of an omni-channel pet store, The Pet Shop. This role involves ensuring exceptional customer satisfaction across all channels (online, in-store, and mobile), resolving customer inquiries and complaints, and optimizing the overall customer...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of customer experience against predefined happiness standardsExperience & Qualification...

Job DescriptionCompany OverviewACCS - ARES Customer Care Solutions GmbH is a digital service provider that offers tailored solutions for companies at a subscription-based model and with fixed payment plans. We are expanding our services to other countries and are looking for a skilled Digital Project Manager - Customer Success to join our team.Job SummaryWe...

As a customer experience manager, you will play a pivotal role in ensuring a positive and seamless customer journey across all touchpoints with the company. You will ensure the smooth operation of the Call Center, handle the training for new joiners and make sure teams are up to standard on all Customer Experience related topics. **Job Responsibility**. -...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

**Responsibilities**: - Develop and implement strategies to enhance customer satisfaction and loyalty. - Monitor customer feedback and analyze data to identify trends and areas for improvement. - Collaborate with cross-functional teams to ensure a consistent customer experience. - Address customer complaints and resolve issues effectively. - Provide...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Job Title: Customer Experience ManagerSundus is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences across all touchpoints.Key Responsibilities:Develop and implement customer engagement strategies to drive business growth and...

**About Sundus**Sundus is a leading organization dedicated to delivering exceptional customer experiences. We are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager.**Key Responsibilities**Develop and implement customer engagement strategies to drive business growth and customer satisfaction.Collaborate...

Risk Management: Detect early signals of risks address them, and provide path to escalationCross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Business stakeholdersAlign with the Support team on resolution of major cases and...

**Job description** - **Job Vacancy: Sales Manager**_ Are you passionate about sales, numbers, customers and tourism? Monster Experience, a progressive tourism company specializing in adrenaline adventure tourism, is seeking a dynamic and experienced Sales Executive to join our team in Dubai. **Responsibilities**: As a Sales and BD Manager at Monster...

**Job description** - **Job Vacancy: Sales Manager**_ Are you passionate about sales, numbers, customers and tourism? Monster Experience, a progressive tourism company specializing in adrenaline adventure tourism, is seeking a dynamic and experienced Sales Executive to join our team in Dubai. **Responsibilities**: As a Sales and BD Manager at Monster...

Job DescriptionWe are seeking a highly skilled and experienced professional to join our team at LANDMARK Group as a Customer Care Lead.Key Responsibilities:Quality Assurance and Monitoring: Develop and implement quality assurance processes to ensure exceptional customer service and experience.Productivity and Performance: Drive retail Key Performance...

- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor’s degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some experience in the field of Early Childhood or social developmentFluency in Arabic and...

**_Job Description:_** - _Develop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention._ - _Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations._ - _Collaborate with...