Reservations Agent

Reservations Agent: You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come for when they arriveWhat you will be doing: Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and maximize revenue...

Reservations Agent RoleThe Reservations Agent plays a critical role in delivering exceptional guest experiences at Mövenpick Resort Al Marjan Island. Key aspects of the role include:Delivering friendly and engaging service to guests, ensuring that they feel welcome and supported throughout their stay.Maximizing revenue through effective up-selling and...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

Reservations AgentYou are thebeginning of an exceptional guest experience. As a ReservationsAgent you will make our guests feel welcome and reflect theexceptional experience the come when they arriveWhat isin it for you:In 34 bullet points showcase the benefitsand perks of working at the propertyEmployee benefit cardoffering discounted rates in Accor...

As Reservations Agent you are expectedto: Maintain effective officeadministrative procedures Adhere to allStandard Operating Procedures.  Takepersonal responsibility for driving upselling and achieving setrevenue targets by months. Be fully aware atall times of the Selling Strategy rates packages groups and bookingstatus of the hotel. Process and respond...

Company Description Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Nature lovers will relish the...

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each...

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each...

Process all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate room type. Verifyavailability of room type and rate. Explain guarantee, specialrate, and cancellation policies to callers. Accommodate anddocument special requests. Answer questions about...

Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...

Key ResponsibilitiesIn this role as Reservations Agent, you will be responsible for delivering exceptional guest experiences. Your key responsibilities will include:Consistently providing friendly and engaging service to guests.Ensuring that guests have access to the best selection of rooms and facilities.Providing recommendations and assistance to guests on...

Additional Information Job Number: 25001669Job Category: ReservationsLocation: The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija, Ras Al Khaimah, United Arab EmiratesSchedule: Full TimeLocated Remotely? NPosition Type: Non-ManagementPosition Summary Process all reservation requests, changes, and cancellations received by phone,...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by e-mail.Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards.Manage hotel selling strategy by opening and closing to specified rates linked to hotels business plan and as directed by...

Roles and responsibilities A Front Desk Agent is a key staff member in the hospitality industry, typically working at the reception area of hotels, resorts, or other lodging establishments. They are the first point of contact for guests upon arrival and departure, and they play a crucial role in delivering a positive guest experience. The role involves...

Our Culture:Rixos Hotels is built on a culture of excellence, driven by a passion for delivering exceptional customer service. Our team members are empowered to make decisions, take ownership of their work, and strive for continuous improvement. We believe in investing in our employees' growth and development, offering regular training and opportunities for...