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Guest Service Agent Reservations
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Hotel Reservation Agent
2 weeks ago
The Reservations Agent plays a critical role in delivering exceptional guest experiences at Mövenpick Resort Al Marjan Island. Key aspects of the role include:
- Delivering friendly and engaging service to guests, ensuring that they feel welcome and supported throughout their stay.
- Maximizing revenue through effective up-selling and recommending the best selection of rooms and facilities to guests.
- Assisting guests with information and special requests, enhancing their overall experience.
- Efficiently managing room reservations, rooming lists, and system updates to ensure seamless operations.