Guest Relations Assistant

Job Responsibilities As the Guest Relations & Operations Officer, you will be responsible for welcoming and directing guests, answering phone calls, and handling general administrative tasks to ensure smooth operation. Warmly welcome guests upon arrival and provide a friendly and professional introduction to the property and its amenities. Ensure that all...

Greet and greet guests upon arrival, ensuring a positive initial impression.Providing information and assistance to guests regarding hotel facilities and services.Handle guest complaints and resolve problems in a timely and satisfactory manner.Maintain a professional appearance and behavior at all times, and represent the hotel brand.Coordinate with other...

Greet and greet guests upon arrival, ensuring a positive initial impression.Providing information and assistance to guests regarding hotel facilities and services.Handle guest complaints and resolve problems in a timely and satisfactory manner.Maintain a professional appearance and behavior at all times, and represent the hotel brand.Coordinate with other...

**Location**: Conrad Abu Dhabi, Etihad Towers Property Shop Investments is seeking a Guest Relations Associate to join our team at our office located within Conrad Hotel, Abu Dhabi. As a Guest Relations Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. **Responsibilities**: -...

As Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the established standards. Supports the reception when appropriate. A...

Guest Relations Executive - Food and Beverage - Conrad Abu Dhabi Etihad TowersA Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Guest...

Key Responsibilities:Supervise and train a team of Guest Relations staff to provide exceptional customer service to our guestsHandle guest inquiries, complaints, and requests in a timely and professional mannerMonitor guest satisfaction and take necessary actions to resolve any issuesMaintain a high level of knowledge about the hotel's services, facilities,...

Guest Relations Supervisor - FranchiseJob Requirements We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Supervisor. As a Guest Relations Supervisor, you will be responsible for ensuring that our guests have a positive and memorable experience during their stay at our hotel.Key Responsibilities:...

A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Guest Relations Executive, you are responsible for serving guests in a friendly, timely,...

Herbal Park Ayurvedic Medical Center is a renowned healthcare facility dedicated to providing holistic wellness solutions rooted in traditional and alternative therapies. Situated in Abu Dhabi, our center offers a serene and welcoming environment where individuals can experience personalized care and rejuvenation. We are seeking a dynamic and...

As Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the established standards. Supports the reception when appropriate. A...

Location: Conrad Abu Dhabi, Etihad TowersProperty Shop Investments is seeking a Guest Relations Associate to join our team at our office located within Conrad Hotel, Abu Dhabi. As a Guest Relations Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Responsibilities: Greet and...

As Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the established standards. Supports the reception when appropriate.A...

A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Guest Relations Executive, you are responsible for serving guests in a friendly, timely,...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in...

Process all guest check-ins, check-outs, roomassignments, and room change/late check-out requests. Securepayment; activate/reissue room keys. Ensure rates match marketcodes, document exceptions. Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for anavailable room. Advise guest of messages. Clear departures incomputer...

Process all guest check-ins, check-outs, roomassignments, and room change/late check-out requests. Securepayment; activate/reissue room keys. Ensure rates match marketcodes, document exceptions. Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for anavailable room. Advise guest of messages. Clear departures incomputer...

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...