Guest Relations Supervisor

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates HILTON Full time

Key Responsibilities:
Supervise and train a team of Guest Relations staff to provide exceptional customer service to our guestsHandle guest inquiries, complaints, and requests in a timely and professional mannerMonitor guest satisfaction and take necessary actions to resolve any issuesMaintain a high level of knowledge about the hotel's services, facilities, and local attractions to assist guests with their needsCoordinate with other departments to ensure smooth operations and guest satisfaction

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