Relationship Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank (FAB) Full time
  • Division: Corporate and Commercial Banking Group
Company Description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Job Description

Job Purpose:

SME plays a significant role in driving the economic health of the UAE and specifically Dubai market and represent the majority of business in the economy. As the world continues to become more connected, SME's will increasingly become international and that FAB is better placed to meet their needs by increasing strength to support domestic SME business.
The jobholder will prepare a self-development plan, agree it with Line Manager and work progressively towards achieving it. Seek best practices from other peers and colleagues. Would be required to attend training sessions as planned by management. Should have a strong ability to provide direction in assessing and capturing customer needs and opportunities effectively within the existing, new and prospective customer base.
To drive best practice in key account relationship management and risk policies ensuring this remains in line with FAB practices.

Relationship Management:

  • Acquiring NTB high value clients and to enhance from existing high value relationships to increase liability book of bank and increase revenue.
  • Strong engagement with clients to understand and improve their banking services.
  • Understand client's requirement to increase the bank's wallet share.
  • Cross sell and upsell bank's products and services to maximize revenue.
  • Increased sales volumes/ market shares in target market.
  • Response & Turnaround Times of Customer requests & processing business applications.
  • Negotiate with internal clients and structure pricing of the GM and Cash products as per customers' needs.
  • Establishment of an efficient customer-focused approach representing a strong competitive edge.
  • Increase share of high end market and quality business within assigned segment.
  • Establish and maintain a working rapport with customers by providing expertise in identifying their financial needs and the deployment of bank's products & Services to the fulfilment of these needs to enhance asset base.
  • Provide customers with accurate and timely information on products and reveal the benefits affecting their businesses.
  • Keep customers and prospects updated on new products & Services.
  • Actively source business from prospects and follow up on sales leads within designated market segments.
  • Plan timely visits to clients to introduce GTB and GM partners.
  • Identify and forward sales leads to other areas in the Bank for cross-selling.
  • Coordinate with product managers/ specialists on promoting Bank's products.
  • Timely updating of KYC.
  • Work closely with internal departments to cover Compliance Risk, operational risk and any credit risk exposure, where applicable.
  • Prepare Credit Application (CA), analyze financial statements, and make it ready for approvals.
  • Ensure CA's for new clients and also renewals for existing clients are correctly prepared in accordance with the bank policies and regulation framework.
  • Recognize early warning signals of unsatisfactory account conduct, and pursue the collection of past due loans.
  • Effective work processing and risk management.
  • Assess the financial and business risks involved in lending to particular businesses, mainly by looking at the Company's competitive position within its industry, its strategic direction, management quality and its financial profile wherever required.
  • Perform analysis to credit worthiness and recommend appropriate credit limits.
  • Pro-actively manage the assigned portfolio risk by ensuring timely renewal of accounts within the applicable time standards, provided all required information is available.
  • Compliance with bank related policies and procedures, and Business Banking standards in structuring & pricing of limits.
  • Adhere and comply with bank's internal applicable policies and procedures as well as governing regulations issued by concerned authorities.
  • Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines.
  • Monitor money laundering activities and coordinate remedial actions with management.
Qualifications

KNOWLEDGE, SKILLS AND EXPERIENCE

  • Proven ability, with a successful record of accomplishment in driving a high-performance culture across the team delivering customer and financial objectives.
  • Sales Management and being a team player.
  • Excellent Interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues.
  • Ability to effectively plan and organize, with tenacity to drive through results.
  • Strong business assessment skills, particularly with regards to more complex structures and facilities with an international dimension.
  • Leadership, performance management and team development.
  • Strong analytical ability.
  • Visible and motivational leadership.
  • Business acumen.
  • Qualification to a University Degree.
  • Enthusiasm for collective management and the need to drive behavioural change, with an absolute intolerance of mediocrity.
  • Innovative with a flair of solving problems.
  • Knowledge of general and business banking including the competitive landscape, with a detailed knowledge of competitor propositions.
  • Excellent communication skills, including written, verbal and the ability to deliver compelling presentations.
  • Strong knowledge of SME proposition.
  • Proven ability in identifying and meeting customer needs through a broad range of products and services.
  • Ability to interact with all levels of stakeholders.
  • Qualification to a Post graduate in Business Management or business administration.
#J-18808-Ljbffr

  • Relationship Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates RAKBANK Full time

    At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.As Relationship Manager your role is to acquire, grow and deepen Wealth Management Banking relationships through effective relationship...

  • Relationship Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Job Profile:As a Relationship Manager at Manpower Professional, you will be responsible for building and maintaining strong relationships with our customers in the UAE market. Your primary focus will be on understanding their needs, identifying opportunities to increase revenue, and delivering exceptional customer service.About the Role:The successful...

  • Relationship Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Full time

    **Role Overview:**We are looking for a RELATIONSHIP MANAGER to join our Consumer Banking Group - UAE. In this role, you will be responsible for building and maintaining relationships with clients and stakeholders.Key Responsibilities:To build and maintain relationships with clients and stakeholders.To identify business opportunities and develop strategic...

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates DAMAC Properties Full time

    Recruit local real estate brokers as agents to promote and sell properties. Market properties globally through corporate brokers. Advise investors on Real Estate Investment Opportunities. Travel to meet with high-net worth individuals. Participate in Exhibitions and promotional events. Build relationships with brokers. Achieve client relationship targets....

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time

    Position: Relationship Manager - Private BankerLocation: Dubai, UAERole Purpose:Private banking RM will manage and develop HNWI client portfolio aiming to strongly grow and expand (locally/regionally) the relationship to maintain their satisfaction and increase profitability & return on portfolio.Private banking RM will Identify client needs, liaise &...

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Yubi Group Full time

    Relationship Manager SME (Dubai)Location: Dubai UAEAbout Us:Yubi is a disruptor in the global corporate debt market offering a range of innovative digital finance solutions. With a mission to redefine the debt ecosystem, Yubi is rapidly expanding from India to the global stage with a diverse and holistic product suite. Backed by marquee investors such as...

  • Relationship Manager

    3 days ago

    Dubai, Dubai, United Arab Emirates EVER GLORY Full time

    Ever Glory Real Estate Development - An upcoming dynamic and visionary real estate shaping exquisite living experiences on Dubai Islands is on the lookout for professional Relationship Managers who will be responsible for driving sales and revenue growth by actively establishing and maintaining brokerage relationships to deliver the support they require to...

  • Relationship Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Accessone Commercial Broker Full time

    **Retail Banking Opportunity**We are seeking a skilled Relationship Officer to cultivate strong relationships with clients in the UAE. As a key member of our team, you will promote and sell credit cards and loans, leveraging your exceptional interpersonal and communication skills.Key Responsibilities:Develop and maintain long-term relationships with clients...

  • Relationship Manager

    6 days ago

    Dubai, Dubai, United Arab Emirates Caliberly Full time

    Responsibilities:Develop and maintain relationships with keyclients to ensure repeat business andreferrals.Act as the primary point of contactfor customer queries concerns andfeedback.Understand client financial needs andrecommend suitable credit cardproducts.Coordinate with the sales team toensure seamless onboarding of clients and smooth delivery...

  • Relationship Manager

    3 days ago

    Dubai, Dubai, United Arab Emirates Caliberly Full time

    Responsibilities: Develop and maintain relationships with keyclients to ensure repeat business andreferrals. Act as the primary point of contactfor customer queries concerns andfeedback. Understand client financial needs andrecommend suitable credit cardproducts. Coordinate with the sales team toensure seamless onboarding of clients and smooth delivery...

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Whizz HR Full time

    WhizzHR is hiring a PARTNERS RELATION MANAGER for Dubai The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Job Description: PARTNERS RELATION MANAGER...

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Azizi Developments Full time

    Roles and responsibilitiesA RelationshipManager is responsible for maintaining and fosteringstrong relationships with clients, customers, or partners to ensurelong-term business success and customer satisfaction. This roleoften involves understanding clients' needs, providingtailored solutions, and managing communication to strengthen thebusiness...

  • Relationship Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Client of Alert HR Solutions Full time

    Our client specializes in providing off-plan units that represent affordable luxury. They focus on delivering properties that blend simplicity, sophistication, and elegance with spacious living areas, all within a polished urban luxe theme. As newcomers to the market, they are committed to making a significant impact by offering exceptional value and unique...

  • Relationship Manager

    3 days ago

    Dubai, Dubai, United Arab Emirates Whizz HR Full time

    Identify partnershipopportunities Develop new relationships in aneffort to grow business and help companyexpand Maintain existingbusiness Think critically when planning toassure project success Qualifications Bachelor'sdegree or equivalent experience 1 - 4years' prior industry related business developmentexperience Strong communication andinterpersonal...

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Whizz HR Full time

    Identify partnershipopportunitiesDevelop new relationships in aneffort to grow business and help companyexpandMaintain existingbusinessThink critically when planning toassure project successQualificationsBachelor'sdegree or equivalent experience1 - 4years' prior industry related business developmentexperienceStrong communication andinterpersonal skillsProven...

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Michael page Full time

    Roles and responsibilitiesDevelop and maintainstrong relationships with banks, financial institutions, andinvestors.Serve as the primary point ofcontact for clients, addressing their needs and concernspromptly.Conduct regular meetings andcommunications to keep stakeholders informed about assetperformance and market conditions.Identifypotential investors and...

  • Relationship Manager

    24 hours ago

    Dubai, Dubai, United Arab Emirates Almosafer Full time

    RequirementsBachelor's degree in Business Administration, Marketing, Communications, or a related field.A Master's degree or relevant certifications may be preferred.At least 2-4 years of experience in account management, sales, customer success, or a related field.Demonstrated experience in managing client account management and building client...

  • Relationship Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Yubi Group Full time

    Relationship Manager SME(Dubai)Location:Dubai UAE AboutUs:Yubi is a disruptor inthe global corporate debt market offering a range of innovativedigital finance solutions. With a mission to redefine the debtecosystem Yubi is rapidly expanding from India to the global stagewith a diverse and holistic product suite. Backed by marqueeinvestors such as Insight...

  • Relationship Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Full time

    Division: Corporate and Commercial Banking GroupCompany DescriptionFirst Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB,...

  • Customer Relationship Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates emirateslogistics Full time

    Earn a challenging and rewarding career as a Customer Relationship Manager at Emirates Logistics LLC.About the Job:As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with existing and prospective customers.Your Key Responsibilities:Conduct regular customer calls and meetings to discuss their needs...