Relationship Manager
6 days ago
Responsibilities:
- Develop and maintain relationships with keyclients to ensure repeat business andreferrals.
- Act as the primary point of contactfor customer queries concerns andfeedback.
- Understand client financial needs andrecommend suitable credit cardproducts.
- Coordinate with the sales team toensure seamless onboarding of clients and smooth delivery ofservices.
- Analyze customer portfolios toidentify upselling and crosssellingopportunities.
- Maintain an updated database ofclient interactions and follow up regularly to nurturerelationships.
- Provide insights to managementregarding customer preferences market trends and potentialopportunities.
- Ensure compliance with companypolicies and regulatory standards in all customerinteractions.
Requirements:
- Bachelors degree in Business AdministrationMarketing or a related field.
- 24 years ofexperience in relationship management preferably in credit cardsales or banking.
- Strong interpersonal andcommunication skills.
- Customercentric mindsetwith the ability to build rapport andtrust.
- Excellent organizational skills andattention to detail.
- Proficiency in CRM toolsand Microsoft Office Suite.
- Knowledge of creditcard products and DSA operations is anadvantage.
Business Development,SalesExperience,Loyalty Marketing,Portfolio Management,WealthManagement,Financial Services,Algebra,TerritoryManagement,Banking,Relationship Management,Customer relationshipmanagement,Geometry
Employment Type: Full Time
Experience: years
Vacancy: 1
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