Hostess - Russian Speaker

6 months ago


Ras AlKhaimah, United Arab Emirates HILTON HOTELS Full time

As a Hostess, you are responsible for servingguests in a friendly, timely, and efficient manner to deliver anexcellent Guest and Member experience. A Hostess will also berequired to have extensive knowledge of menu offerings.Specifically, you will be responsible for performing the followingtasks to the highest standards:

  • Manage guest queries in a friendly,timely, and efficient manner
  • Ensure knowledgeof menu and all products
  • Follow correctreporting procedures if faced withissues
  • Practice Hilton Grooming standardsincluding uniform dress code, cleanliness and personalhygiene
  • Assists callers courteously andpromptly, taking messages as necessary which are legible andaccurate passing them on to the appropriate person withoutdelay
  • Has a good knowledge of therestaurant's sittingarrangements
  • Comply with hotel security, fireregulations and all health and safetylegislation


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