Hostess - Russian Speaker

4 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates HILTON HOTELS Full time

Job Summary: As a Hostess at Hilton Hotels, you will be responsible for delivering an exceptional Guest and Member experience by serving guests in a friendly, timely, and efficient manner.

Key Responsibilities:

  • Manage Guest Queries: Respond to guest inquiries in a courteous and efficient manner, ensuring that all questions are answered promptly and accurately.
  • Menu Knowledge: Possess extensive knowledge of menu offerings and be able to make recommendations to guests.
  • Reporting Procedures: Follow correct reporting procedures in the event of any issues or concerns.
  • Hilton Grooming Standards: Maintain a high level of personal hygiene and adhere to Hilton's grooming standards, including uniform dress code and cleanliness.
  • Communication: Assist callers courteously and promptly, taking messages as necessary and passing them on to the appropriate person without delay.
  • Sitting Arrangements: Have a good knowledge of the restaurant's sitting arrangements and be able to assist guests with their seating requests.
  • Hotel Security and Safety: Comply with hotel security, fire regulations, and all health and safety legislation.


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