Hostess
2 weeks ago
Reporting to the Outlet Manager / AssistantManager responsibilities and essential job functions include butare not limited to thefollowing:
- Consistentlyoffer professional friendly and proactive guest service whilesupporting fellow Colleagues
- Demonstrates RixosBab Al Bahr Standards in allinteractions
- To report on duty punctually infull uniform according to appearance and groomingstandards
- To promote and maintain a positiveworking relationship at all times with the Colleagues in Rixos BabAl Bahr
- To consistently offer professionalfriendly and warm service
- To demonstrate acomplete understanding of F&B Policies &Procedures and Service Standards of thecompany
- To have full knowledge of the MenuBeverage lists in your outlet and all other special promotionstaking place in the hotel. Knowledge of all menu items garnishescontents and preparation methods. To be able to answerany Guest questions about menu items in an informative and helpfulway
- To always take corrective action if serviceerrors occur ensuring all solutions exceed the Guestsexpectation
- Attend premeal briefing weekly andmonthly meetings to continually improve the Guestsexperience
- To follow all of safety andsanitation policies when handling food andbeverage
- Carrying out any miscellaneous dutiesand responsibilities as requested by your Manager pertaining tototal quality service delivered inRestaurant
Qualifications:
- Must possessoutstanding guest services skills professional presentation andsophisticated communication skills
- Must beguestoriented have a vibrant personality and radiate enthusiasm toassist people
- Proficient in the Englishlanguage (verbal & written) second language is an asset(Russian)
- Must be able to handle a multitude oftasks in an intense everchangingenvironment
- Must be flexible in terms ofworking hours
- Must be computerliterate
- Must have minimum experience of 12years in a 5 * luxuryproperties.
RemoteWork :
No
EmploymentType :
Fulltime
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