Guest Service Centre Agent CID Agent
3 weeks ago
Guest Service Centre Agent /CID Agent
Firstimpressions are everything As a Guest Service Centre Agent / CIDAgent you will take care of the guests from the moment they arrivethrough to their departure by ensuring they have a memorableexperience with us.
What you willbe doing:
- Takeinitiative to add a personalizedexperience
- Proudly promote the hotel facilitieslooking for opportunities to enhance a guests stay throughupselling
- Answer the telephones professionallyand cheerfully including transferring and routing misdirected callsand taking messages.
- Must adhere to the rulesand regulations implemented by the CID department of the Ministryof Interior.
- Take initiative to add apersonalized experience
- Proudly promote thehotel facilities looking for opportunities to enhance a guests staythroughupselling
Qualifications:
Yourexperience and skillsinclude:
- Servicefocused personality is essential; experience is anasset
- Prior experience working with Opera or arelated system
- Fluency in English and Arabic;additional languages are aplus
RemoteWork :
No
EmploymentType :
Fulltime
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