Order Management

3 weeks ago


Dubai, Dubai, United Arab Emirates Dmcdubai Full time

Decision Management Consultants | Contract

Order Management & Logistics Specialist

Dubai, United Arab Emirates | Posted on 01/08/2025

We're recruiting an 'Order Management & Logistics Specialist' for one of our clients based in Dubai, UAE.

About Our Client:

Our client is a renowned pharmaceutical company based in Dubai, dedicated to delivering high-quality healthcare solutions. With a strong focus on innovation and compliance, they specialize in manufacturing, distributing, and marketing a wide range of pharmaceutical products. Their commitment to excellence ensures the well-being of communities, while their customer-centric approach positions them as a trusted name in the healthcare industry.

Key Responsibilities:

  1. Inbound stocks shipments tracking and stocks receipts
  2. Receive Inbound Shipments Documents and process related purchase orders on time
  3. Maintain a tracking file of inbound shipments and their latest status
  4. Follow up on shipments' status with the Logistics Service Provider and the Supply Source and inform relevant internal stakeholders with delays to assess impact on market sales in plan
  5. Check that each batch is received with correct quantities and as per invoice details
  6. Archive all inbound related shipping documents and purchase orders
  7. Receive and acknowledge customers' orders
  8. Provide timely order acceptance and check order data elements based on corporate policies and Standard Operation Procedures (SOP)
  9. Analyze, record and highlight the expected risks during the monthly execution of markets orders and ensure efficient and effective resolution and communication of the matter to the relevant stakeholders
  10. Prepare and check dispatched shipments' documents to ensure timely delivery to customers and banks (in case of LC)
  11. Daily update of main reports and trackers to ensure clear visibility on monthly execution of sales to the markets
Requirements
  1. Bachelor's degree in Business Administration, Engineering, Supply chain Or Logistics (Or equivalent)
  2. Experience within FMCGs or Healthcare organizations is a plus
  3. ERP systems - SAP knowledge is a plus
  4. Excellent Communication skills, both verbal and written
  5. Other Employee Benefits as per the UAE Labour Law
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