Reservations - Guest Service Officer

**Company Description** Sofitel Al Hamra Beach Resort - To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. - To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and to increase revenue. -...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

The primary responsibility of a guest serviceagent is to provide expertise services in a courteous manner. Youare responsible for taking reservations, greeting and registeringguests, providing outstanding guest service during their stay, andsettling the guest-s account upon completion of their stay. Youwill handle all guest enquires, requests and comments...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

**Guest Service Agent** First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you**: - Work with a diverse group of heartists - Be a part of Accor prestigious team - Start your career with...

Restaurant Reservations Agent A Restaurant Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Restaurant Reservation Agent, you will serve as the first line of inquiry for room...

**Company Description** Sofitel Al Hamra Beach Resort - To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures. - To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel’s image...

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify...

A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter.Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards.Manage hotel selling strategy by opening and closing to specified rates linked to hotels business plan and as directed by...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

As a Operational/Leadership Front Office Intern, you would be responsible for: This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations.Understand and operate Hotel´s Property Management SystemPossess a working knowledge...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

POSITION SUMMARY Oversee accuracy of room blocks reservationsand group market codes. Communicate company values and/or cultureto new employees. Review and implement new Reservations procedures.Process all reservation requests changes and cancellations receivedby phone fax or mail. Identify guest reservation needs anddetermine appropriate room type. Verify...

POSITION SUMMARY Oversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room...

The Role We are seeking an experienced and customer-focused Front Office Manager to lead our hotel's front desk operations. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a commitment to delivering exceptional guest service. Job Description: • Ensure a warm and welcoming experience for guests during...

Oversee accuracy of room blocks,reservations, and group market codes. Communicate company valuesand/or culture to new employees. Review and implement newReservations procedures. Process all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate room type. Verifyavailability...