![IHG - INTERCONTINENTAL HOTELS GROUP](https://media.trabajo.org/img/noimg.jpg)
Reservation Agent
2 months ago
- Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter.
- Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards.
- Manage hotel selling strategy by opening and closing to specified rates linked to hotels business plan and as directed by your line manager.
- Liaise and communicate special requirements to other departments e.g. Cots, VIP’s and late arrivals and guest transportation.
- Prepare reports using both a computerized reservation system and other computer software such as Word and Excel.
- Record and manage bookings that failed to arrive (No Show).
- Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
- Process and confirm guest room reservations made by clients.
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Reservations Agent
1 month ago
Ras Al Khaimah, United Arab Emirates DoubleTree by Hilton Resort & Spa Marjan Island Full timeDescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
3 weeks ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Agent, how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Agent will work with the sales team to...
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Reservations Agent
1 month ago
Ras Al Khaimah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...
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Reservations Agent
3 weeks ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Reservations Agent oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Agent, how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Agent will work with the sales team to develop future and...
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Restaurant Reservations Agent
1 month ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeRestaurant Reservations Agent A Restaurant Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Restaurant Reservation Agent, you will serve as the first line of inquiry for room...
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Restaurant Reservations Agent
1 month ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Restaurant Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Restaurant Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
2 months ago
Ras al-Khaimah, United Arab Emirates Movenpick Resort Al Marjan Island Full timeCompany Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...
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Reservations Agent
5 days ago
Ras al-Khaimah, United Arab Emirates Movenpick Resort Al Marjan Island Full timeCompany Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...
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Reservations Agent
4 days ago
Ras al-Khaimah, United Arab Emirates Marjan Island Resort & Spa - Managed by ACCOR Full timeCompany Description We bring to you and your family an Arabian hospitality at its finest with an atmosphere of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor that you will find the best of both worlds, a luxury 5- star establishment standards and a canvas of true Arabian tradition. "Why work for Accor? We are far more than a...
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Reservation & Ticketing Agent
2 months ago
Ras al-Khaimah, United Arab Emirates AL AMANA TRAVEL AND TOURSM Full timeAssisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist...
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Reservations Supervisor
2 weeks ago
Ras al-Khaimah, United Arab Emirates THE COVE ROTANA RESORT AND SPA Full time**Job Summary**: As a Reservation Supervisor you are responsible to oversee the Reservation team, and guide the activities in the department to ensure the daily tasks are performed correctly. **General Duties and Responsibilities**: - Answer any reservation inquiry in the prescribed manner under approved company policy. - Distribute and assign specific...
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Reservation Agent
6 days ago
Ras al-Khaimah, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Reservation Supervisor
4 days ago
Ras Al Khaimah, United Arab Emirates IHG Hotels & Resorts Full timeregard to achieving customer satisfaction.Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.Respond to all guest reservation requests and execute prompt, courteous and accurate guest service at all times. Fully knowledgeable about hotel guest rooms,...
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Reservations Agent
3 weeks ago
Ras al-Khaimah, United Arab Emirates RIXOS Full time**Company Description** We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...
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Reservations Agent
2 months ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeUnderstand the key principles of Pricing Strategies and Revenue Management Retail, Corporate, Leisure, Group, Other, Global Preference, SET Preferred, Preferred Business, LRA vs NLRA, TMC program, Wholesale Program - Maximize rooms revenue through the conversion of telephone calls into sales - Utilize effective up selling techniques - Understand and take...
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Ras al-Khaimah, United Arab Emirates InterContinental Full timeFirst impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Reservations Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...
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Ras al-Khaimah, United Arab Emirates InterContinental Full timeFirst impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Reservations Supervisor who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but...
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Reservation Agent
3 days ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full timeProcesses reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hoteldepartments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all package plans. - Knows the...
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Rc Al Wadi, Multi- Property Reservations Agent
2 weeks ago
Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time**Job Number** 23025782 **Job Category** Reservations **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...
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Reservations Manager
3 days ago
Ras al-Khaimah, United Arab Emirates MINOR Hotels Full timePlease note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: - Ensure effective operation of the Reservations department in meeting the business goals of the hotel. -...