Current jobs related to Head of Digitisation | Automotive | Global Aftersales - Dubai - Al Futtaim Private Company LLC

  • Head of Digitisation

    3 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Head of Aftersales

    5 months ago

    Dubai, United Arab Emirates HCP International Full time

    **Category**:Passenger Cars: Management **Location**:Dubai, United Arab Emirates **Salary**:Package £150,000 - £170,000 per annum plus benefits **Benefits**:Company Car, Annual Air Ticket, Healthcare, Education Allowance **Job Ref**:1539 **ROLE DETAILS**: We have an exciting opportunity with a well-respected and thriving dealer group located in the...

  • Regional Manager: Automotive: Aftersales

    7 months ago

    Dubai, United Arab Emirates Antal International Full time

    Join a team that challenges norms and will make a meaningful difference in the Middle East. Work with a sense of ownership, taking responsibility and making things happen; deliver premium quality work; be ambitious to achieve phenomenal outcomes; have a community-oriented mindset, believing that together, we can accomplish more not only in business but in...

  • MIS Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    Aftersales Support SpecialistAt Al-Futtaim Automotive, we are seeking a highly skilled MIS Supervisor to join our team. As an MIS Supervisor, you will be responsible for providing Level-1 & Level-2 support on Aftersales Applications and the entire retail network.Key Responsibilities:Regularly maintain specific work packages in the SAP system for the...

  • Automotive Data Insights Specialist

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    Job SummaryWe are seeking a highly skilled Automotive Data Insights Specialist to join our team at Al-Futtaim Automotive. The successful candidate will be responsible for developing data driven insights to uncover recommendations for Automotive aftersales, creating automated reports to ensure accuracy and efficiency, and assisting with various analytical...

  • Business Analyst Automotive

    5 months ago

    Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    Developing data driven insights– Responsible for advanced data analysis to uncoverinsights and recommendations for Automotive aftersales and createautomated reports to ensure accuracy andefficiency.Assisting with various analyticaltasks such as aftersales incentive calculations, data collection,data validation and datavisualization.Monitoring and reporting...

  • Aftersales Analytics Supervisor

    4 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Process and Compliance Manager

    5 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Service Advisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    About the Role:This is a Service Advisor position in a busy workshop environment where you will be dealing directly with Customers, Reception Managers, Aftersales Managers, Workshop Teams & Technicians on a daily basis.Key Responsibilities:Minimum 3 years experience with the automotive industry, preferably in a similar service role related to EVs.Provide...

  • Aftersales Planning Manager

    5 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • National Aftersales Manager

    7 months ago

    Dubai, United Arab Emirates Extreme Marine Full time

    An exciting opportunity for an outstanding National Aftersales Manager in the marine industry has become available. The company is the importer and distributor of Mercury Racing & Mercury high-performance engines in the United Arab Emirates and the Gulf region. An articulate communicator who can manage a diverse aftersales team across the emirates as well...

  • Head of Pricing

    3 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Head of Marcomms

    5 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Automotive Aftersales Manager

    1 month ago

    Dubai, United Arab Emirates AL EMADI ENTERPRISES Full time

    **Hiring to Doha - Qatar** - Experienced of workshop / service center management, spare parts and counter sales for only Off-road / 4X4 vehicles. - Plan and implement business development and sales strategy for spare parts and workshop business - Take part automobile shows and events in order to find potential opportunity to develop sales strategy - Manage...

  • Head of Sustainability

    1 month ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    **Job Requisition ID**:164250 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

  • Global Head of Brand

    4 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

  • Kaizen Officer

    5 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Technical Trainer

    5 months ago

    Dubai, United Arab Emirates GP Strategies Corporation Full time

    GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...

  • Service Loyalty

    5 months ago

    Dubai, United Arab Emirates Porsche Middle East Full time

    **Service Loyalty & Communications Manager**: If you make hearts beat faster, your own has to be in the right place. - **Code number**:J000011957 - **Entry level**:Professionals - **Location**:Dubai - **Organization**:Porsche Middle East **Tasks **Tasks**Tasks*** **Introduction to the role** As we continue to grow our business from strength to strength,...

  • Systems & Analytics Supervisor

    2 months ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    **Job Requisition ID**:163845 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

Head of Digitisation | Automotive | Global Aftersales

3 months ago

Dubai, United Arab Emirates Al Futtaim Private Company LLC Full time

Job Requisition ID: 163600 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

 

Overview of the role:

The Aftersales Digitisation team is part of the Aftersales Centre of excellence and has a strategic responsibility to support all digital projects and initiatives. In addition, this team will be responsible for ensuring all Aftersales data and analytics requirements are aligned and supported. The incumbent will be responsible for designing and implementing the strategic roadmap of the aftersales division is being carried out with the use of systems websites and data. 

 

What you will do:

Aligning the Digitisation Road map/backlog

•    Develop a funnel of future digitisation ideas to set-up and commercialise for the aftersales part of Automotive business
•    Own the strategic direction of digitisation in the aftersales division 
•    Engage with the internal and external technology experts to determine the best implementation methods and guide them to deliver the most valuable outcomes possible
•    Collaborate with business stakeholders to define the roadmap and corresponding go-to-market strategies
•    Be the single point of escalation for the business to EIT 

Manage Aftersales Systems, feature and Enhancement

•    Manage a team who is responsible for the creation and alignment of all Aftersales Systems
•    Collaborate with the EIT Team’s to ensure the group Aftersales Architecture is aligned 
•    Utilise both in team and central training teams to ensure systems are being utilised and fulfilling designed purpose.
•    Product manage all Aftersales digital projects to ensure the correct use business benefits are achieved from projects. 

Program management 

•    Manage the on demand teams each with their own product manager, Scrum master and Cross functional teams to ensure the successful completion of all Aftersales projects 
•    Manage all Aftersales POD initiatives, RFC and Projects normally there are anywhere between 150 – 250 project in the backlog which need to be prioritised managed and completed.  
•    Participate in a variety of projects, groups and committees. 

People

Deliver against our people strategy, maintain positive associate engagement.

 

Required skills to be successful:
•    Proven ability in building new, disruptive products/services and taking these to market establishing product market fit. (Start-up experience highly advantageous but not essential)
•    Experience of working with multiple parties and a variety of services, with proven ability in negotiations, preferably with AGILE or other Project management qualification 
•    Solid business acumen, with the ability to identify the requirement to deliver the product/service and equally adept at solving complex problems and influencing teams and management to deliver them
•    Experience in communicating data to all organizational levels

 

About the team:
The role reports to the General Manager, manage a team and will collaborate with multiple internal and external stakeholders. 

 

What equips you for the role:
•    Bachelor’s degree or equivalent minimum. Specialism in Project management/ Computer Science/business management.

•    5+ years of hands-on experience managing complex systems projects. 
•    Experience in E-commerce Projects.
•    Knowledge of the automotive industry ideally aftersales.
•    Expertise in Microsoft Office suite 
•    Knowledge of some Data Analytics and Reporting Tools like Tableau, BIW, SAS or SAP Business Objects
 

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.