MIS Supervisor

4 weeks ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time

Aftersales Support Specialist

At Al-Futtaim Automotive, we are seeking a highly skilled MIS Supervisor to join our team. As an MIS Supervisor, you will be responsible for providing Level-1 & Level-2 support on Aftersales Applications and the entire retail network.

Key Responsibilities:

  • Regularly maintain specific work packages in the SAP system for the Aftersales System.
  • Support special marketing campaigns and accessory-related packages in the Aftersales system.
  • Maintain master data and pricing details related to service operations.
  • Support the roll-out of new projects and system enhancements by conducting acceptance tests and end-user training.
  • Liaise with EIT to ensure quick resolution of issues.

Requirements:

  • Strong technical skills and experience in Aftersales Applications and SAP systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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