Admin Assistant, Programme Management, Dubai

3 weeks ago

Dubai, United Arab Emirates Fitch Learning Full time

Admin Assistant, Programme Management, Dubai

Requisition ID: 46951 Business Unit: Fitch Learning Category: Administration Location: Dubai, Dubai, AE Date Posted: Aug 8, 2024

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.


With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.


Fitch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets, globally. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.


Admin Assistant, Programme Management, Dubai
Fitch Learning Programme Management team is currently seeking an Admin Assistant based out of our Dubai office. The role of an Administrations assistant is to provide a welcoming service for clients/delegates and to offer administration support when necessary. In addition, a requirement of this role will be to support the Programme Management team through excellent service delivery by meeting defined objectives to support key clients and delegates, being responsive to requests and requirements and to assist with invoicing and expenses processing for the office.
What We Offer:
  • Innovative and enthusiastic for teaching and providing client services
  • Source of the intellectual, as well as the practical answers that our clients need to succeed in a global marketplace
  • Stimulating place to work and progress your career

We’ll Count on You To:
  • Calendar Management: Overseeing and managing executive calendars, scheduling meetings, and ensuring no overlaps or clashes.
  • Communication: Acting as a point of contact for internal departments and external stakeholders. This includes answering booking flights, booking hotels, applying for visa’s, directing queries to the appropriate departments, and managing correspondence.
  • Document Management: Creating, maintaining, and updating important documents, reports, and presentations.
  • Meeting Coordination: Organizing and setting up meetings, including logistics, sending out invites, preparing materials, and taking minutes during the sessions.
  • Administrative Support: Assisting Senior Operation Manger with administrative tasks, including but not limited to data entry, filing, and inventory management.
  • Managing portals, grouping & enrolling delegates.
What You Need to Have:
  • Previous administration experience in a busy environment
  • Excellent communication skills
  • Experience in providing timely and accurate administration support
  • Work experience in the financial services industry is an advantage, but not essential

What Would Make You Stand Out:
  • Outgoing and confident with a pleasant personality, and enjoy dealing with the public
  • Maintain a professional appearance at all times
  • Attention to detail
  • Be courteous, but firm, when dealing with difficult or impatient clients
  • Ability to plan, organize, prioritize and complete work on time
  • Able to provide information about the organization
  • Professional, responsible, and reliable
  • Demonstrates concern over client perceptions
  • Happy working in fast paced demanding environment
  • Good communication skills-spoken and written
#LI-FC1 #LI-Learning #LI-hybrid Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law

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