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Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app...

We're Hiring | Contact Center Manager – Beauty & WellnessWe are looking for an experienced Contact Center Manager to lead the customer contact center operations for a well-established beauty and wellness group in the UAE.This is a key leadership role for someone who understands that a contact center is more than answering calls - it plays an important part...

We're Hiring | Contact Center Manager – Beauty & WellnessWe are looking for an experienced Contact Center Manager to lead the customer contact center operations for a well-established beauty and wellness group in the UAE.This is a key leadership role for someone who understands that a contact center is more than answering calls - it plays an important part...

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app...

Description Location: Grove Mall Al Barsha 2 Dubai UAE Job Overview: GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate records gaining hands-on experience in customer service...

SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate and timely information through various communication channels to ensure...

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a...

Excellent in English (IELTS Band 6.0 at least) and Arabic (speaking & writing).8–10 years’ experience in a Digital call center; minimum 4 years’ call-center experience .Bachelor in Information Technology; ITIL Certification; friendly presence; excellentcommunication; able to work with or without supervision.Familiar with the following applications or...

Job DescriptionDeliver exceptional customer support by attending to calls and providing first-call resolution, ensuring compliance with company standards and procedures. The role aims to optimize customer satisfaction while achieving individual revenue and service targets.Key ResponsibilitiesFirst Call Resolution Handle customer enquiries and provide support...

About the Role The Customer Service Agent will serve as the primary point of contact for customers using the company's fintech platforms and digital financial services. The role is responsible for delivering seamless customer support across payment solutions, wallets, transactions, and digital financial products while ensuring compliance with regulatory...

Closing date: 04/03/2026Number of positions: 1Recruiter name:Reem MansoorReference number: 67639Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOBTo clearly communicate with and provide assistance to patients through multiple channels of communication including telephone email social media and the internet in a manner...

- Handle inbound customer inquiries via phone, email, and chat, providing accurate and efficient solutions. - Document all customer interactions and resolutions meticulously in the CRM system for tracking and analysis. - Escalate complex customer issues to senior agents or supervisors when necessary, ensuring a seamless handover. - Assist with customer...

We're Hiring | Contact Center Manager – Beauty & WellnessWe are looking for an experienced Contact Center Manager to lead the customer contact center operations for a well-established beauty and wellness group in the UAE.This is a key leadership role for someone who understands that a contact center is more than answering calls - it plays an important part...

Job Description:Key AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper...

Miral is seeking a Real Time Analyst to monitor intraday performance across the contact center, ensuring service levels and efficiency. You will manage staffing fluctuations, publish real-time reports and collaborate with Operations to drive corrective actions.Ideal candidates have 1–3 years in Workforce Management or Real Time Monitoring, strong Excel...

Job SnapshotRole: Contact Centre Team LeaderLocation: Abu Dhabi, United Arab EmiratesIndustry: BankingFunction: Customer SupportExperience: Team leadership experience in customer service and call centre operationsJob Type: Full-timeSalary: 12000-18000Job DetailsCountry: United Arab Emirates City: Abu DhabiRole ContextThis position is responsible for...

Job DescriptionKey AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper...

Job DescriptionKey AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper...

Job Description:Key AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper...

Key AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services. Act as a first point of contact for all the external technical issues (IT/Technology) for the company Assure proper coordination...