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SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate and timely information through various communication channels to ensure...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting, dashboard development, and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI, advanced analytics, and executive-level reporting to improve operational...

Job Description • Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. • Provide on-the-job training and constructive feedback to assigned team to support their overall development. • Promote...

Job Description Units Supervision and Team Managers • Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. • Provide on-the-job training and constructive feedback to assigned team to support their...

Metabolic is hiring a Growth & Patient Engagement Executive to drive patient acquisition, appointment bookings, and package sales through structured communication and disciplined CRM follow-up.This role combines sales, patient engagement, appointment coordination, and customer service, with a strong focus on converting inbound and outbound leads into...

About the Role The Customer Service Agent will serve as the primary point of contact for customers using the company's fintech platforms and digital financial services. The role is responsible for delivering seamless customer support across payment solutions, wallets, transactions, and digital financial products while ensuring compliance with regulatory and...

Job Title: Talent Acquisition SpecialistLocation: Ajman, United Arab Emirates (with occasional travel to Dubai upon management request)Industry: BPO / Contact CenterType: Full-TimeSalary: 6,000 - 6,500 AEDJob Summary:We are looking for a bilingual (Arabic-English) Talent Acquisition Specialist to support our HR operations, primarily based in Ajman, with...

Lead Developer – Amazon ConnectExperience: 8+ YearsLocation: Hybrid / Remote – UAEEmployment Type: Full-timeAbout the RoleWe are looking for a Lead Developer (Amazon Connect) who is hands-on and experienced in designing, developing, and delivering contact center solutions leveraging Amazon Connect and AWS services. The ideal candidate will have extensive...

Job SummaryWe are seeking a motivated and organized Operations Assistant tosupport our team s daily operations The ideal candidate will be thecentral point of contact for the office ensuring a smoothadministrative and operational workflow This role requires excellentorganizational skills a proactive approach to problem-solving andthe ability to handle a...

Design, implement, and continuously optimise conversational IVR and voicebot experiences, leveraging AI and Natural Language Understanding to replace traditional menu-based flows. Bachelor's degree in Information Technology, Digital Transformation, Engineering, Business, or a related discipline. Minimum 5 years' experience owning or delivering IVR / voice...

BuildQuot in Abu Dhabi is seeking a proactive sales and partnerships coordinator to contact potential customers and suppliers by phone, WhatsApp and email. You will explain BuildQuot's benefits and build relationships with contractors, construction companies and suppliers.The role involves following up with interested customers, helping new users understand...

Flyper in Ajman, UAE is seeking an experienced Optometrist to join our team. The ideal candidate will have at least two years' experience providing quality eye care services.The role involves conducting professional eye examinations, diagnosing ocular conditions, advising on eyeglasses and contact lenses, and delivering preventative vision care. Excellent...

Woodlem Park School in Ajman, United Arab Emirates, is seeking a calm and responsible transport assistant to ensure happy and safe journeys for students each morning and afternoon.You will welcome students on the school bus, ensure seatbelts, monitor behavior, and maintain a daily roster. If a child is not waiting at their pickup point, you will contact...

A healthcare service provider in Ajman is seeking a Telesales Representative to contact potential patients and promote services. Responsibilities include making outbound calls, managing leads, and achieving sales targets while ensuring a professional, patient-centered experience. The ideal candidate will have telesales or customer service experience and...

A leading construction recruitment agency is seeking an experienced Crane Operator for a role in Ajman, UAE. The successful candidate will operate crane equipment and ensure safety protocols are followed. This role offers a monthly salary of 1500 AED, benefits such as job security, and opportunities for advancement in a dynamic environment. Interested...

Al AWEER STAR FURNTURE(L.L.C) is seeking a customer service professional to be the first point of contact for customers, addressing inquiries with a friendly demeanor and resolving concerns. You will provide detailed product information and guidance to help customers make informed decisions.Responsibilities include following up after interactions to ensure...

Avaya India Pvt. Ltd. is seeking an Operations Assistant to support daily office operations and act as the central point of contact for the team.The role requires excellent organizational skills, a proactive approach, and the ability to handle a variety of tasks efficiently. The ideal candidate will manage calendars, coordinate meetings and travel, and...

Work Standard in Ajman is seeking an Optometrist to join our team. We are open to immigrant applicants. No experience is required for this position, but a Bachelor’s degree in Optometry or related field is include examining eyes with specialized equipment, diagnosing eye conditions, recommending lenses, and fitting glasses or contacts. Candidates should...

ISA Bullion, the trading brand of ISA Commodities DMCC, is seeking market‑savvy Equity/Commodity/Derivatives/Forex Traders to bring in investors and grow a client portfolio. This role offers part-time, freelance engagement with commission-based earnings and remote flexibility across the UAE.You will be the primary point of contact for prospects, hand them...

Ajman University is seeking an HR Operations Coordinator to support daily HR functions, process payroll data, and maintain accurate employee records. You will act as a primary contact for inquiries, assist in service requests, and help ensure compliance with HR policies and procedures.The role requires collaboration with the HR team, experience in HR...