عمليات بحث ذات صلة

We are hiring for one of our major clients for the below requirement in Dubai, UAERole: Genesys Operations / Implementation EngineerEmployment Type: 1 year & extendable contract, long term, outsourcedNotice Period: Immediate joiners to a maximum of 15-30 days of noticeRole OverviewWe are seeking an experienced CCaaS Implementation & Support Specialist with...

About the Role The Customer Service Agent will serve as the primary point of contact for customers using the company's fintech platforms and digital financial services. The role is responsible for delivering seamless customer support across payment solutions, wallets, transactions, and digital financial products while ensuring compliance with regulatory...

Description Location: Grove Mall Al Barsha 2 Dubai UAE Job Overview: GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate records gaining hands-on experience in customer service...

الهدف العامرفع كفاءة وفاعلية العمليات التشغيلية لمركز الاتصال الموحد من خلال تحليل وتقييم الأداء ومؤشرات الجودة ومستويات الخدمة، ومراجعة فعالية الأنظمة وقاعدة المعرفة، واقتراح ومتابعة...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role supports business decision-making through advanced...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that shapes the guest journey before check-in even begins. ...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

DescriptionHire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality,...

About the Role: On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement. This is...

We will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion...

Department Of Finance يعلن عن وظيفة مسؤولة تشغيل مركز الاتصال الموحد. المرجع يركّز على رفع كفاءة الأداء وجودة الخدمة عبر تحليل النتائج ومخرجات مؤشرات الخدمة والتنسيق مع الجهات الحكومية والشركاء. ستشمل...

Job Snapshot Customer Support Agent - Contact Centre in Dubai, United Arab Emirates is a Retail hiring opportunity for a bilingual customer service professional with strong Arabic and English communication skills, CRM experience, complaint handling ability, and a clear focus on fast, accurate customer support. Job Details Location: Dubai, United Arab...

About the Role:On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement.This is a...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting, dashboard development, and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI, advanced analytics, and executive-level reporting to improve operational...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting dashboard development and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI advanced analytics and executive-level reporting to improve operational...

Job Purpose dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s...

AlFuttaim in Dubai is seeking a motivated HR Analyst for part-time support in the HR Contact Center. This role includes managing employee inquiries and delivering exceptional HR services while maintaining high confidentiality standards.The ideal candidate should have a high school diploma or bachelor's degree in Human Resources with prior HR exposure....

Customer Service Advisor - Retail Contact Center Job SnapshotRole: Customer Service Advisor - Retail Contact CenterLocation: Dubai, United Arab EmiratesIndustry: RetailFunction: Call CenterExperience: Minimum 1 yearJob Type: Full-timePosition Overview The Customer Service Advisor - Retail Contact Center position in Dubai, United Arab Emirates is a Retail...

About Us We offer dynamic solutions that create recruitment opportunities. The Quality Analyst will be responsible for auditing and evaluating the /"Elite Customer Service/" team’s interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism, accuracy, and empathy. You will turn data into...