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Job Description:Company: IIQAF GroupLocation: Dubai, United Arab EmiratesIndustry: InsuranceEmployment Type: Full-TimeSalary: AED 6,500-7,500 per monthJob SummaryIIQAF Group is seeking a customer-focused and professional Contact Center Agent to support insurance customers in Dubai. The successful candidate will handle incoming and outgoing calls, respond to...

Select how often (in days) to receive an alert: Create Alert Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering...

Description Location: Grove Mall Al Barsha 2 Dubai UAE Job Overview: GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate records gaining hands-on experience in customer service...

Company: IIQAF GroupLocation: Dubai United Arab EmiratesIndustry: InsuranceEmployment Type: Full-TimeSalary: AED per month Job Summary IIQAF Group is seeking a customer-focused and professional Contact Center Agent to support insurance customers in Dubai. The successful candidate will handle incoming and outgoing calls respond to insurance-related...

We are looking for experienced customer service professionals to join our Customer Experience team in Dubai.Open Positions:Call Centre Agent – Bilingual (English & Arabic)What we’re looking for:Minimum 2-5 years of Contact Centre experienceExperience handling voice, email, chat & WhatsApp customer interactionsStrong customer service and communication...

Main ResponsibilityTechnical Readiness and Operational Enablement Lead the technical readiness and operational enablement of Contact Center solution components in collaboration with vendors and internal teams including o Genesys platform setup and multichannel enablemento CRM integration and data flowso AI NLP platforms Kore Ai OpenAI for chatbots automation...

Department: Customer Operations Division: CommercialReports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensures smooth call routing performance optimization and...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that shapes the guest journey before check-in even begins. ...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Boutiqaat is seeking an Associate Category Manager for Contact Lenses to drive category growth, profitability, and customer satisfaction. You will work at the intersection of product assortment, purchasing, supplier relationships, inventory planning, and marketing category strategy.You will analyze market trends and sales performance, support forecasts and...

Job SnapshotCustomer Support Agent - Contact Centre in Dubai, United Arab Emirates is a Retail hiring opportunity for a bilingual customer service professional with strong Arabic and English communication skills, CRM experience, complaint handling ability, and a clear focus on fast, accurate customer support.Job DetailsLocation: Dubai, United Arab...

About the Role: On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement. This is...

About WhiteCrow We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent...

Job Description:About WhiteCrowWe are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s...

Monthly Salary: AED 6,500, all-inclusive, with no family benefitsReports to: Operations Manager / Account ManagerRole OverviewWe are seeking a Contact Center Training & Quality Lead to manage training and quality assurance across contact center accounts. The role will develop agent capabilities, lead onboarding and ongoing coaching, and oversee interaction...

IIQAF Group is seeking a customer-focused Contact Center Agent in Dubai to support insurance customers. You will handle calls, provide policy information, assist with service requests, and maintain accurate CRM records.The role requires experience in contact center operations or insurance customer service, with strong communication and problem-solving...

Dicetek LLC seeks a skilled professional to drive technical readiness and operational enablement for our contact center solutions, collaborating with vendors and internal teams on Genesys setup, CRM integrations, and multichannel enablement.You will oversee integration readiness with client systems, ensure security, privacy, and architecture alignment, and...

Dubai Holding is seeking a Director of Customer Engagement & Contact Centre to define and execute the strategic vision across all customer-facing channels in the UAE.You will lead a senior team, drive service standards, leverage AI and automation, and partner with senior leadership to enhance resident experiences across Dubai communities.This high-impact...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting dashboard development and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI advanced analytics and executive-level reporting to improve operational...