عمليات بحث ذات صلة

Contact Centre Agent – Arabic Speaker Location: Dubai, UAEContract: 3 Months Industry: Retail / E-commerce Salary: AED 4,500–4,800 per month Joining: Immediate Language: Arabic & English – Mandatory We are looking for an Arabic-speaking Contact Centre Agent with retail or e-commerce experience to support customers across calls, emails, and live...

We are hiring for one of our major clients for the below requirement in Dubai, UAERole: Genesys Operations / Implementation EngineerEmployment Type: 1 year & extendable contract, long term, outsourcedNotice Period: Immediate joiners to a maximum of 15-30 days of noticeRole OverviewWe are seeking an experienced CCaaS Implementation & Support Specialist with...

Description Location: Grove Mall Al Barsha 2 Dubai UAE Job Overview: GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate records gaining hands-on experience in customer service...

Permanent Voxtron Middle East 1 Position Experience: 4 to 8 Years Apply on before: Voxtron is looking for a technically strong Contact Center Solutions Engineer to join our Voxvantage team.The ideal candidate should have hands‑on experience with Contact Center technologies, VoIP/SIP and Linux/Unix environments. The role involves solution implementation,...

الهدف العامرفع كفاءة وفاعلية العمليات التشغيلية لمركز الاتصال الموحد من خلال تحليل وتقييم الأداء ومؤشرات الجودة ومستويات الخدمة، ومراجعة فعالية الأنظمة وقاعدة المعرفة، واقتراح ومتابعة...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role supports business decision-making through advanced...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that shapes the guest journey before check-in even begins. ...

We are looking for experienced customer service professionals to join our Customer Experience team in Dubai. Open Positions: 🔹 Call Centre Agent – Bilingual (English & Arabic) 🔹 Senior Call Centre Agent What we’re looking for: ✅ Minimum 2-5 years of Contact Centre experience ✅ Experience handling voice, email, chat & WhatsApp customer...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

DescriptionHire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality,...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting, dashboard development, and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI, advanced analytics, and executive-level reporting to improve operational...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app...

Job SnapshotCustomer Support Agent - Contact Centre in Dubai, United Arab Emirates is a Retail hiring opportunity for a bilingual customer service professional with strong Arabic and English communication skills, CRM experience, complaint handling ability, and a clear focus on fast, accurate customer support.Job DetailsLocation: Dubai, United Arab...

About the Role:On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement.This is a...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting dashboard development and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI advanced analytics and executive-level reporting to improve operational...

**Permanent****Voxtron Middle East****1 Position****Experience: 4 to 8 Years****Apply on before: 20-10-2026** Voxtron is looking for a technically strong Contact Center Solutions Engineer to join our Voxvantage team.The ideal candidate should have hands-on experience with Contact Center technologies, VoIP/SIP and Linux/Unix environments. The role involves...

Customer Service Advisor - Retail Contact Center Job SnapshotRole: Customer Service Advisor - Retail Contact CenterLocation: Dubai, United Arab EmiratesIndustry: RetailFunction: Call CenterExperience: Minimum 1 yearJob Type: Full-timePosition Overview The Customer Service Advisor - Retail Contact Center position in Dubai, United Arab Emirates is a Retail...