Guest Service Agent

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doingAs Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

DescriptionA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

Guest Service Agent (Preferred Chinese Speaking) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...

The primary responsibility of a guest serviceagent is to provide expertise services in a courteous manner. Youare responsible for taking reservations, greeting and registeringguests, providing outstanding guest service during their stay, andsettling the guest-s account upon completion of their stay. Youwill handle all guest enquires, requests and comments...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

Job Description: As a Guest Service Agent, your primary responsibility is to deliver exceptional customer service in a courteous manner. You will play a crucial role in ensuring the satisfaction of our guests throughout their stay. Key responsibilities include: - Taking reservations and managing the booking process - Warmly greeting and registering guests...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly,...

Provide exceptional customer service from the heart by responding to requests promptly, efficiently and courteously.Participate in training and development programs to enhance skills and capabilities.Promote and up-sell hotel facilities through strong product knowledge.Maintain a high level of professionalism and ensure procedures are followed in relation to...

A Waiter/ess (GSA) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.What will I be doingAs a Waiter/ess (GSA), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and...

A Guest Service Supervisor supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Supervisor, you will oversee the Guest Service/Front Office Team which is the main connection between...

Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer...

DescriptionA Guest Service Supervisor supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.What will I be doing?As Guest Service Supervisor, you will oversee the Guest Service/Front Office Team which is the main connection...

DescriptionA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

DescriptionA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

DescriptionA Reservations Agent oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.What will I be doing?As Reservations Agent, how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Agent will work with the sales team to develop future and...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging,...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...