Relationship Manager
2 weeks ago
Role      : Relationship Manager
Location :Abu Dhabi                     Â
Role Purpose:
- Maximize portfolio revenue through all offered products.
- High le vel service & special attention to Elite clients.
- One Stop Shop concept- RM to be the focal point for all services.
- Retention of existing clients & increase acquisition.
- Confidentiality should be maintained in all aspects of the job.
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Key Accountabilities of the role    Â
- Achieve sales targets. Â
- Build and maintain strong and healthy relationships with elite clients.
- Maximize revenue through existing clients (FX, TT, Cash Management Services & Investment).
- Conduct regular visits to Elite clients (quarterly for top clients).
- Cross selling bank products for retention of clients.
- Ensure customer's complaints are resolved efficiently.
- Perform other tasks specified by management.
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Specialist Skills / Technical Knowledge Required for this role:
- Compliance with Bank internal policy
- Applying procedures and dedication for TAT
- Excellent knowledge of service standards.
- Knowledge of Business Relationship Management.
- Fair knowledge of UAE Banking practice, regulations and risks.
- Excellent communication and computer skills.
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