Commercial Account Manager
4 weeks ago
We sell monday.com licenses and services to clients throughout the Gulf and we take pride in providing the best possible service to our customers. Monday.com is a top-rated work management app with 9,000+ reviews and 4.7 stars on G2:
About the roleThe Commercial Account Manager is responsible for generating revenue from existing customers. You will own and manage a portfolio of paying accounts and focus on leveraging their initial success to generate broader expansion opportunities. You will:
- Be the customer advocate, driving value for all users
- Nurture relationships with customers through face-to-face meetings
- Drive adoption through periodic training for customer's end users
- Generate revenue by selling additional licenses and upgrading existing subscription plans
- Manage contract renewals
- Address customer issues
As part of your role, you will develop a comprehensive understanding of monday.com's value proposition and also be an expert on the monday.com platform, with a deep understanding of capabilities and value. You will partner with our Account Executives, our Customer Success Managers, and our colleagues at monday.com to ensure successful account management and surface customer inputs back. Your primary KPI will be Net Dollar Retention (NDR), which represents the growing value of your account portfolio. More about NDR here:
Your experience & skillsThis position requires daily face-to-face meetings with customers. You must have a car and driving license.
2+ years of B2B SaaS account management or customer success experience
Strong customer-facing and presentation skills
Excellent written and verbal communication skills
Positive attitude, empathy, and high energy
You must be based in Dubai, UAE
What we can offer youWe are a growing company with big ambitions and generous commissions. Cloud Concept has been a Platinum partner of monday.com since 2017 and is rated 4.5 stars on Glassdoor:
You will get the opportunity to work with one of the coolest SaaS companies in the world, monday.com. Monday.com is rated 4.4 stars on Glassdoor:
We have an amazing company culture that values transparency and collaboration while never forgetting to have fun while we work We also offer extensive learning and development resources. We will process your UAE work visa under our sponsorship. Depending on your skills and experience, compensation is AED 20,000 to 28,000 per month, including commissions. All company expenses are paid for by the company.
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Commercial Account Manager
4 weeks ago
dubai, United Arab Emirates Cloud Concept Full timeWe're looking for a star Commercial Account Manager to join our team in DubaiWe sell monday.com licenses and services to clients throughout the Gulf and we take pride in providing the best possible service to our customers. Monday.com is a top-rated work management app with 9,000+ reviews and 4.7 stars on G2: the roleThe Commercial Account Manager is...
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