Senior Technical Support Engineer
2 weeks ago
It offers best-in-class capabilities focused on mission critical PPM requirements of industries such as engineering & construction, public sector, aerospace & defense, utilities, oil & gas, manufacturing / high tech, and IT / professional services. Oracle Primavera enables enterprise agility, team productivity, portfolio predictability and overall project management and delivery efficiency.The Primavera Global Support Organization is a team of highly motivated professional and technical people who are committed to supporting the Global Customer Support mission of enabling a Superior Ownership Experience for our customers by providing world class, industry leading support services. We are a collaborative, proactive team that takes great pleasure in working together to achieve our goals and supporting our customers and their projects.Knowledge and Skills:
Excellent analytical, troubleshooting and problem solving skills, strong technical aptitude;Detail oriented;Comfortable, and successful, in multi-tasking;Excellent track record in providing outstanding customer service;Ability to work independently and within a global team;Strong written and verbal communication skills - fluent in English;5+ Years in a customer facing role.Fluent in Arabic
Knowledge of the following is a plus:
Knowledge of Cloud architectureUnderstanding of the Microsoft Windows environmentExperience with remote Linux administration or scriptingExperience with Web Application ServersBasic knowledge of SQL and Oracle DatabasesKnowledge/Experience in Project, Program or Portfolio managementKnowledge of current IT concepts, issues, practices, methodologies and trendsKnowledge of networking conceptsCareer Level - IC3#J-18808-Ljbffr
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Technical Support Engineer
2 weeks ago
dubai, United Arab Emirates Oracle Full timeJob Description:Looking for an enthusiastic, both customer-oriented and tech-savvy individual, who will assist the team in achieving its goal of delivering a superior customer experience.Oracle Primavera is a leading Project Portfolio Management (PPM) solution for project-intensive industries. It offers best-in-class capabilities focused on mission-critical...
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dubai, United Arab Emirates Ll Oefentherapie Full timeLooking for an enthusiastic, both customer-oriented and tech-savvy individual, who will assist the team in achieving its goal of delivering a superior customer experience.Oracle Primavera is a leading Project Portfolio Management(PPM) solution for project-intensive industries.It offers best-in-class capabilities focused on mission critical PPM requirements...
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