Experience Design Lead Jobs In Dubai UAE | Serco

4 weeks ago


dubai, United Arab Emirates Serco Full time
Experience Design Lead Jobs In Dubai UAE | SercoFor More Top Organization Jobs Click HereExperienceLab is Serco’s people-centered design and innovation agency – a global brand across 4 locations. ExperienceLab’s vision is a world better designed for everyone. We’re creating it by bringing human insight to life. The purpose of this role is to deliver actionable insights to current and future clients, in addition to supporting business development efforts in customer experience across the UAE and KSA.Responsibilities:
Ability to deliver projects with minimal oversight from account managers, or work as part of a team on bigger projects.Have strong communication skills and be confident presenting your research proposals and service design deliverables.Support new business development efforts by providing expert information in proposals, pitch efforts and client meetings.Use design thinking skills across a variety of environments to help translate business challenges into innovative outcomes for internal and external clients.Work collaboratively with multi-disciplinary team members and clients.
Requirements:
Relevant experience in service design or related role such as user experience design or design researchAbility to work collaboratively and communicate with clients about design methodologies and artefacts.Knowledge of existing and emerging service design tools and methods.Experience in running online and offline workshops.Proven history of delivering results on time and within budget.
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