Experience Design Lead Jobs in Dubai | Serco

4 weeks ago


dubai, United Arab Emirates Serco Full time
1- Experience Design LeadJob: Full TimeLocation: Dubai, UAEDescription:ExperienceLab is Serco’s people-centered design and innovation agency – a global brand across 4 locations. ExperienceLab’s vision is a world better designed for everyone. We’re creating it by bringing human insight to life. The purpose of this role is to deliver actionable insights to current and future clients, in addition to supporting business development efforts in customer experience across the UAE and KSA.Job Responsibilities:
The Experience Design Lead carries out complex day-to-day activities related to ExperienceLab’s core capabilities.Planning, coordinating and conducting customer research to uncovercustomerneedsand pain points (customer interviews, focus groups facilitation, journey mapping, persona creation, prototyping, workshop planning and facilitation, usability testing, analysing qualitative data and extracting insights, delivering high quality reports and presentation to communicate findings).Ability to deliver projects with minimal oversight from account managers, or work as part of a team on bigger projects.Have strong communication skills andbe confident presenting your research proposals and service design deliverables.
Job Requirements:
A minimum of 5 years of relevant experience in a relevant role is expected, ideally in a customer research, service design or experience consulting role.Undergraduate or Masters DegreeRelevant experience in service design or related role such as user experience design or design researchAbility to work collaboratively and communicate with clients about design methodologies and artefacts.
#J-18808-Ljbffr

  • dubai, United Arab Emirates Serco Full time

    Experience Design Lead Jobs In Dubai UAE | SercoFor More Top Organization Jobs Click HereExperienceLab is Serco’s people-centered design and innovation agency – a global brand across 4 locations. ExperienceLab’s vision is a world better designed for everyone. We’re creating it by bringing human insight to life. The purpose of this role is to deliver...


  • dubai, United Arab Emirates Serco Full time

    Experience Design Lead Jobs In Dubai UAE | SercoFor More Top Organization Jobs Click HereExperienceLab is Serco’s people-centered design and innovation agency – a global brand across 4 locations. ExperienceLab’s vision is a world better designed for everyone. We’re creating it by bringing human insight to life. The purpose of this role is to deliver...

  • Experience Design Lead

    2 months ago


    dubai, United Arab Emirates Serco Full time

    Experience Design Lead (Talent Pool) Jobs in Dubai | Serco JobsResponsibilities:The Experience Design Lead (Talent Pool) carries out complex day-to-day activities related to ExperienceLab’s core capabilities.Planning, coordinating and conducting customer research to uncover customer needs and pain points (customer interviews, focus groups facilitation,...


  • dubai, United Arab Emirates Serco Full time

    Experience Design Lead (Talent Pool) Jobs in Dubai | Serco JobsResponsibilities:The Experience Design Lead (Talent Pool) carries out complex day-to-day activities related to ExperienceLab’s core capabilities.Planning, coordinating and conducting customer research to uncover customer needs and pain points (customer interviews, focus groups facilitation,...


  • dubai, United Arab Emirates Serco Full time

    Serco Careers | Experience Design Lead Jobs In DubaiJob Responsibilities:The Experience Design Lead carries out complex day-to-day activities related to ExperienceLab’s core capabilities.Planning, coordinating and conducting customer research to uncovercustomerneedsand pain points (customer interviews, focus groups facilitation, journey mapping, persona...


  • dubai, United Arab Emirates Serco Full time

    Serco Careers | Experience Design Lead Jobs In DubaiJob Responsibilities:The Experience Design Lead carries out complex day-to-day activities related to ExperienceLab’s core capabilities.Planning, coordinating and conducting customer research to uncovercustomerneedsand pain points (customer interviews, focus groups facilitation, journey mapping, persona...


  • Dubai, Dubai, United Arab Emirates Serco Full time

    1- Experience Design LeadJob: Full TimeLocation: Dubai, UAEDescription:ExperienceLab is Serco's people-centered design and innovation agency – a global brand across 4 locations. ExperienceLab's vision is a world better designed for everyone. We're creating it by bringing human insight to life. The purpose of this role is to deliver actionable insights to...


  • Dubai, Dubai, United Arab Emirates Serco Full time

    Serco Careers | Experience Design Lead Jobs In DubaiJob Responsibilities:The Experience Design Lead carries out complex day-to-day activities related to ExperienceLab's core capabilities.Planning, coordinating and conducting customer research to uncovercustomerneedsand pain points (customer interviews, focus groups facilitation, journey mapping, persona...


  • Dubai, Dubai, United Arab Emirates Serco Full time

    Experience Design Lead (Talent Pool) Jobs in Dubai UAE 2023 | SercoFor More Top Organization Jobs Click HereDescription:The purpose of this role is to deliver actionable insights to current and future clients, in addition to supporting business development efforts in customer experience across the UAE and KSA.Job Responsibilities:a- The Experience Design...


  • dubai, United Arab Emirates Serco Full time

    Serco Careers | Experience Design Consultant Jobs in DubaiDescription:The purpose of this role is to deliver actionable insights to current and future clients, in addition to supporting business development efforts in customer experience across the UAE.Job Responsibilities:The Experience Design Consultant carries out complex day-to-day activities related to...


  • dubai, United Arab Emirates Serco Full time

    Serco Careers | Experience Design Consultant Jobs in DubaiDescription:The purpose of this role is to deliver actionable insights to current and future clients, in addition to supporting business development efforts in customer experience across the UAE.Job Responsibilities:The Experience Design Consultant carries out complex day-to-day activities related to...


  • dubai, United Arab Emirates Serco Full time

    Experience Design Consultant Jobs In Dubai UAE | SercoFor More Top Organization Jobs Click HereAt Serco, our purpose is to be a trusted partner of governments, delivering superb public services that transform outcomes and make a positive difference for our fellow citizens.Responsibilities:The Experience Design Consultant carries out complex day-to-day...


  • dubai, United Arab Emirates Serco Full time

    Experience Design Consultant Jobs In Dubai UAE | SercoFor More Top Organization Jobs Click HereAt Serco, our purpose is to be a trusted partner of governments, delivering superb public services that transform outcomes and make a positive difference for our fellow citizens.Responsibilities:The Experience Design Consultant carries out complex day-to-day...


  • dubai, United Arab Emirates Serco Full time

    1- Special Projects LeadJob: Full TimeLocation: Dubai, UAEDescription:Our Special Projects Lead will be supporting the Serco Middle East business by providing commercial leadership on M&A, key partnerships, joint ventures and complex bids and ensuring best practice commercial governance support is delivered to the division in a clear and consistent manner...


  • dubai, United Arab Emirates Serco Full time

    1- Special Projects LeadJob: Full TimeLocation: Dubai, UAEDescription:Our Special Projects Lead will be supporting the Serco Middle East business by providing commercial leadership on M&A, key partnerships, joint ventures and complex bids and ensuring best practice commercial governance support is delivered to the division in a clear and consistent manner...


  • dubai, United Arab Emirates Serco Full time

    Talent Colleague Experience Coordinator Jobs in Dubai | Serco CareersFor More Top Organization Jobs Click HereDescription:Coordination Talent Colleague relevant stakeholders for high potential programmed, including planning, reports, meeting invites, and programmed monitoring:/Job Responsibilities:Support the Talent and Colleague Experience team in all...


  • dubai, United Arab Emirates Serco Full time

    Talent Colleague Experience Coordinator Jobs in Dubai | Serco CareersFor More Top Organization Jobs Click HereDescription:Coordination Talent Colleague relevant stakeholders for high potential programmed, including planning, reports, meeting invites, and programmed monitoring:/Job Responsibilities:Support the Talent and Colleague Experience team in all...


  • dubai, United Arab Emirates Serco Full time

    Head of Quality and Safety – Transport Jobs in Dubai | Serco Careers1- Head of Quality and Safety – TransportJob: Full TimeLocation: Dubai, UAEDescription:Be part of a company committed to living its values in action. Serco is looking for a Head of Quality and Safety who will provide leadership within the Transport Sector in the fields associated with...


  • dubai, United Arab Emirates Serco Full time

    Head of Quality and Safety – Transport Jobs in Dubai | Serco Careers1- Head of Quality and Safety – TransportJob: Full TimeLocation: Dubai, UAEDescription:Be part of a company committed to living its values in action. Serco is looking for a Head of Quality and Safety who will provide leadership within the Transport Sector in the fields associated with...


  • Dubai, Dubai, United Arab Emirates Serco Full time

    Serco Careers | Experience Design Consultant Jobs in DubaiDescription:The purpose of this role is to deliver actionable insights to current and future clients, in addition to supporting business development efforts in customer experience across the UAEJob Responsibilities:The Experience Design Consultant carries out complex day-to-day activities related to...