APMEA HUB IT Service Delivery Manager

4 weeks ago


fujairah, United Arab Emirates Hitachi ABB Power Grids Full time
As Hub IT Service Delivery Manager you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories. Youare providing the interface to the business, consulting with the Hub BU leads, IT stakeholders and application owners within the business on IT-related topics. This position is a stakeholder facing role and requires management of expectations within thebusiness. AsHubIT Service Delivery Manageryouleada multi-national team of lower-level managers and/or IT Specialists, providing appropriate and efficient ITSolutions/ITServices to a defined geographic area/Region, possibly manage hosted IT resources and support global IT projects in respect of regionalimplementation. Act as an ITBusiness Partner for the related geographical management or for the appropriateregional management.Your Responsibilities:Leada multi-national team of lower-level managers or a local/multi-country team ofIT Specialists, providing appropriate and efficient ITSolutions/ITServices to a defined geographic area/Region, eventually manage hosted IT resources and support global IT projects in respect of Hub/regionalimplementationTogether with the Hubs, implementthe global standard IT operating model, overseeService and Project Delivery, and ensure thatthe business voice is an integral part of the PGIT operating modelAccountable for development and managementof an organizational entity for delivering ITservices, solutions, and activitiesin the Hub regionAccountable for end to end IT service delivery including onsite services and IT/OT Cybersecurity operational management at the sites.Aggregate demands for new and improved ITInfrastructure services required by the businessand ensure overall business satisfaction withexisting Infrastructure servicesCollaborates with the Business Unit ITManagement,IT stakeholder and 3rd Party IS Suppliers and across HubsIs accountable for theassigned Business Unit scope towardsHitachi Energy Business andfunctions. Ensuring that delivery of business processes/projectssupporting IS systems/projects is aligned toBusiness andfunctions needs, resulting in improved efficiency,effectiveness, quality and/or operational functionality.Prioritizes tasks and responsibilities to manage regional and local requirements and escalations seamlesslyaccordingly to the global targets and strategy. EnsuresVision and Mission alignment of the operational tactic.Leads and works with distributed teams and processes anddriving them towards high levels of operational excellence.Works with local knowledge of countries, regulations andable to bridge the gap or escalate when needed.Responsible for compliance of IT services to local law, Locallicense compliance & local IT controls compliance.Responsible for local IT budget in the countryEnsures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employeeLiving Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your background:Bachelor’s Degree (preferablyEngineeringorComputerScience) and 10+ Years experience in IT Delivery management Role across regional geographies.Proficiency in both spoken & written English language is required.
Job type
Full time
Experience
Management
Job function
IT, Telecom & Internet
Contract
Regular
Publication date
2024-03-22
Reference number
R0029065
About Hitachi EnergyHitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.We employ more than 40,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.#J-18808-Ljbffr

  • Al Fujairah City, Fujairah, United Arab Emirates Hitachi ABB Power Grids Full time

    As Hub IT Service Delivery Manager you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories. Youare providing the interface to the business, consulting with the Hub BU leads,...


  • Fujairah, United Arab Emirates Hitachi Energy Full time

    Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of Hub/regional implementationTogether with the Hubs, implement the global...


  • Al Fujairah City, Fujairah, United Arab Emirates Hitachi Energy Full time

    Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of Hub/regional implementationTogether with the Hubs, implement the global...


  • Al Fujairah City, Fujairah, United Arab Emirates Hitachi Energy Full time

    Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of Hub/regional implementation Together with the Hubs, implement the global...


  • Fujairah, United Arab Emirates Hitachi Energy Full time

    Lead a multi-national team oflower-level managers or a local/multi-country team of ITSpecialists, providing appropriate and efficient IT Solutions/ITServices to a defined geographic area/ Region, eventually managehosted IT resources and support global IT projects in respect ofHub/regional implementationTogether with theHubs, implement the global standard IT...


  • Al Fujairah City, Fujairah, United Arab Emirates Hitachi Energy Full time

    Lead a multi-national team oflower-level managers or a local/multi-country team of ITSpecialists, providing appropriate and efficient IT Solutions/ITServices to a defined geographic area/ Region, eventually managehosted IT resources and support global IT projects in respect ofHub/regional implementationTogether with theHubs, implement the global standard IT...


  • Fujairah, United Arab Emirates MSH delivery service Full time

    Assalam o Alikum, This Company name is **WEGO delivery service.** We need who has own visa own car, He has experience in delivery service. We give work on Commission delivery shipment to you. Every day company will give you 40 to 80 shipment for small area of **Fujairah.**Or 1 delivery par 5 AED. No Salary but only commission.Other allowances of...


  • Fujairah, United Arab Emirates Tawseel Orders Delivery Services Full time

    Car Drivers will be responsible to ensure customers’ deliveries are delivered within the timeframes provided, to the correct address, and delivered in a safe and secure manner. You will ensure the highest levels of customer service to the end user. Duties & Responsibilities Include: - Ensure that medicines' are properly stacked and secured inside the...

  • Delivery Driver

    1 month ago


    Fujairah, United Arab Emirates Al Mulla Group Full time

    **Key Responsibilities** - Safely transport food orders from the restaurant to various locations in Fujairah, ensuring timely and accurate deliveries. - Utilize knowledge of Fujairah's geography to plan the most efficient routes, minimizing delivery times. - Provide excellent customer service by communicating effectively with customers and addressing any...


  • Fujairah, United Arab Emirates AMG Group Full time

    The Delivery Merchandiser is responsible for arranging and displaying products in a visually appealing manner to attract customers' attention. This involves setting up product displays, shelves, and signage in accordance with the brand's guidelines and promotional strategies. - Work as a team member with your Supervisor/Sales Representative and other...

  • Courier Driver

    2 weeks ago


    Fujairah, United Arab Emirates BAAB AL SEHRA DELIVERY SERVICE LLC Full time

    We Have multiple projects across the UAE. You MUST have your OWN Visa and OWN vehicle If you don't have one of those PLEASE DON'T APPLY YOU SHOULD HAVE VALID DRIVING LICENSE YOU SHOULD HAVE YOUR OWN CAR YOU SHOULD SUBMIT YOUR PASSPORT TO APPLY FOR WORK PERMIT Good English and Communication Skills. Should have experience working in the UAE Commission...

  • Delivery Driver

    2 weeks ago


    Al Fujairah City, Fujairah, United Arab Emirates Al Mulla Group Full time

    Key Responsibilities Safely transport food orders from the restaurant to various locations in Fujairah, ensuring timely and accurate deliveries. Utilize knowledge of Fujairah's geography to plan the most efficient routes, minimizing delivery times. Provide excellent customer service by communicating effectively with customers and addressing any concerns or...


  • Fujairah, United Arab Emirates Central Trading Company Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...


  • Fujairah, United Arab Emirates Survitec Group Limited Full time

    **Vacancy Title**:Safety Service Admin Coordinator (x2)** **Vacancy Location**: Fujairah, United Arab Emirates** **Engagement Type**: Permanent, Full Time** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture,...

  • Service Advisor

    2 weeks ago


    Fujairah, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...


  • Fujairah, United Arab Emirates O-Square Communications Hub FZ LLC Full time

    Requirements: Ability to handle multiple tasks and projects effectively. Ability to effectively solve problems. Creative and able to adapt quickly to change. Position requires strong written and verbal communication skills, as well as strong organization and time management. Call Center experience is a plus. A results-oriented team player. **Job Types**:...


  • Fujairah, United Arab Emirates O-Square Communications Hub FZ LLC Full time

    Requirements: Ability to handle multiple tasks and projects effectively. Ability to effectively solve problems. Creative and able to adapt quickly to change. Position requires strong written and verbal communication skills, as well as strong organization and time management. Call Center experience is a plus. A results-oriented team player. **Job Types**:...

  • Operations Manager

    4 weeks ago


    Fujairah, United Arab Emirates Time Express Full time

    Operations Manager - Courier background - Dubai The Operations Manager’s role is to supervise and ensure the operational efficiency in courier service including drivers efficiency, productivity, and optimization of staff in various locations. This includes managing both the resources and processes to identify, recommend, develop, implement, and support...

  • Instant Service Agent

    1 month ago


    Fujairah, United Arab Emirates IHG Hotels & Resorts Full time

    Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response systemMonitors all calls that are in queue and answers appropriately.Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and ensures the assigned work orders are completed in accepted standard time and by...

  • Royal Service Agent

    4 weeks ago


    fujairah, United Arab Emirates Accor Full time

    Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice. Take ownership of the caller’s request and ensure...