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Learning Partner

4 months ago

dubai, United Arab Emirates Chanel, Inc. Full time
Reporting
to the Learning Manager in Dubai Mall,
you
will support excellence in
both
client
experience
and style / fashion expertise, in
alignment
with
the
strategy
of CHANEL Middle East. You
will
assist the Learning Manager in
order
to
define
the training
development
plan for the Dubai Mall Fashion Boutique and
Level
Shoe
Boutique, as part of the Middle East Training team. To
be
successful
,
you
will
demonstrate
excellent
organizational
and engagement
skills
as
well
as the
ability
to influence
others
. Your main responsibilities are: Delivering
impactful
trainings
‒
Ensure organized and streamlined planning and communication with all collaborators
‒
In close alignment with the Learning Manager / Middle East & India training team, coordinate and implement training sessions / materials
‒
Prepare collection trainings, Client Experience trainings, briefings and other trainings
‒
Identify subject matter experts in the boutique to enrich and / or co-animate training sessions / morning briefs
‒
Adapt training content according to the needs / buying of the boutiques, in communication with Management
‒
Ensure content is fun, impactful and drives the business
Coaching
‒
Coaching on the boutique floor
‒
Following up on action plans defined by the Learning Manager, using coaching as a business lever
‒
Supporting a culture of coaching and feedback in the boutique
Supporting & following up
‒
Collaborate harmoniously with the Learning Manager, Retail HR, Middle East & Paris Training teams, Boutique Management
‒
Follow up on the new starter process with new joiners
‒
Ensure teams have done pre work before attending training sessions
‒
Complete refresher training / follow ups to fully embed action plans, and floor observation to ensure training has been understood / being used
‒
Proactively share regular reporting with the Learning Manager
You have a minimum of 2
years
experience
in a training
focused
role
. You
demonstrate
excellent observation and
listening
skills
and express
yourself
clearly
in an
engaging
manner
. You have a humble attitude and
equality
in
your
approach
. You are
passionate
about
developing
others
, have a
strong
client service
mindset
,
deep
cultural
awareness
and
enjoy
working
within
a team. You have a
superb
command of English.
Fluency
in
Arabic
would
be
an
advantage
. About Us Chanel is a world leader in creating, manufacturing
and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare,
Jewellery
and Watches. Founded by Gabrielle Chanel in 1910, the House
remains
dedicated to quality
craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
As an independent company, its core values
are grounded in:
Exceptional creation and client experience
Nurturing human potential
Having a positive impact – on people, the
environment and communities around the world.
As part of this, the House promotes arts,
culture
and
creativity, while investing significantly
in key areas including research & development, sustainability, and
innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit
from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all,
grounded in
the belief that diversity is essential to the success of the organisation and its people.
Chanel remains
committed to rewarding people competitively, as well as
offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.#J-18808-Ljbffr