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Customer Support Advisor

1 month ago

dubai, United Arab Emirates Concentrix Full time
Benefits of being a Customer Support Advisor:Hourly salary: £11.48.28 days of vacation.Full-time - 40 hour rotational shift pattern - Monday - Sunday between 9am - 12 midnight.Substantial staff discounts on O2 UK, AXA Insurance and moreSubstantial staff benefits and discounts with local and national suppliersDiscount on home and car insurance with AXAYou will receive fortnightly PayRefer a friend incentive – Up to £500 per successful referralEmployee Assist Program- a range of support and resources, accessed freeWrkitplatform- access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources.Free healthcare cover for you and your dependents with pension (after one year)UNUM Dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents.Career opportunity in a global company with over 225,000 employees in more than 40 countriesResponsibilities of the Customer Support Advisor:Responding to customers via emails and Social Media Platforms including Facebook, Twitter and Instagram.Providing excellent customer service to all, supporting with questions and queries.Maximizing opportunities to showcase brand's products.Multitasking and navigating multiple systems.To be a Customer Support Advisor you'll need:High level of fluency in written and spoken English and Portuguese.6 months in Customer Sales or Customer Service.Exceptionally customer focused and committed to resolving queries.Have excellent interpersonal, communication and listening skills.You’re interested in driving customer satisfaction and promoting the client’s brand and products.Computer literate and ability to navigate around a computer system.Experience working towards targets or KPIS. Disclaimer: Drjobs.ae
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr

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