Technical Support Advisor
1 month ago
Are youlooking for a career change with a forward-thinking globalorganization?
We’re on the lookout forFinnish-speaking Technical Support Advisorsto join our team in Benalmadena,Malaga.
Career growth andpersonal development
We’ll give you all the training,cutting-edge technologies, and the continuing supportyou’ll need to succeed.
At Concentrix +Webhelp, there’s real career and personalgrowth potential. In fact, about 80% of our managers and leadershave been promoted from within That’s why we offer arange of FREE Learning and Leadership Development programs designedto set you on your way to the kind of career you’vealways envisioned.
What you will do in thisrole
As aTechnical Support Advisor on our team,you will:
- Run remotediagnostics and provide technical support related to servers,blades and various software applications (Windows, Linux, VMWare,etc.) for business customers. The support is multi-channel (phone,e-mail or chat)
- Answer questions aboutinstallation, operation, configuration, customization, performance,and usage of assigned products
- Verify warrantyentitlement and determine appropriate action
-Support in any additional task, related to theservice
Concentrix + Webhelp is a greatmatch if you:
- Have a proficient level of Finnish andadvanced level of English
- Have experience insoftware support
- Have good knowledge of WindowsOperating System
- Are willing to learn and applynew technologies
- Have a strong ability incommunication
If you feel youdon’t check every box, we encourage you to apply anyway.We'll do our best to match you with the right job, whetherit’s this or another role.
What’s in it foryou
In thisrole, we offer benefits that help you support your uniquelifestyle:
- Full time 39hours/week contract: rotative Monday to Friday 08:00 to18:00
- Salary: 23.000 euros gross/year + up to2.400 euros gross/year in bonus
- Great officelocation in Benalmadena, Malaga
- Bring-a-friend(referral) bonus opportunities - Multicultural and dynamicenvironment
- Career development programs andspecialized courses
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