Cloud Customer Success Manager
3 weeks ago
Build relationships with technical cloud contacts of current and potential clients
Support the onboarding of customers to our SaaS solution, and ensure they consistently get value from our products and services
Manage and provide exceptional customer service, addressing queries and concerns in a timely manner
Represent the voice of the customer within the product team, ensuring customer feedback is raised and managed accordingly
Understand customer priorities and provide guidance to optimize their use of the product
Identify up-sell and cross-sell opportunities and communicate them to the wider team
Inform customers of new functionality and features, contributing to customer adoption of new releases
Collaborate with our cross-functional team to ensure seamless project execution and product/process improvements
Own and manage the customer portfolio and contribute to reporting that supports all elements of customer success Qualifications: Experience in cloud technologies, with a focus on at least one major public cloud provider (AWS, Azure, or GCP)
Familiarity with Cloud Adoption Framework and Well-Architected Framework
Knowledge of Cloud Management and FinOps best practices
Proven experience in a customer-facing role, with excellent communication and presentation skills
Strong problem-solving skills, and adaptability to a fast-paced, dynamic environment
Ability to handle multiple priorities with demanding timeframes#J-18808-Ljbffr
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Cloud Customer Success Manager
4 weeks ago
Dubai, United Arab Emirates myGwork Full timeAdditional Responsibilities Main contact for Oracle customers.Manages the accountability for both cloud services and customers.Develop and maintain relationships with senior management across lines of business and third parties.Plan and deploy support activities to ensure effective delivery within agreed budgetary constraints.Advise the account on effective...
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Cloud Customer Success Manager
1 week ago
dubai, United Arab Emirates MyGwork Full timeManages the accountability for both cloud services and customers.Develop and maintain relationships with senior management across lines of business and third parties.Plan and deploy support activities to ensure effective delivery within agreed budgetary constraints.Advise the account on effective and efficient way to use Oracle support services and products,...
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Cloud Customer Success Manager
1 month ago
Dubai, United Arab Emirates myGwork Full timeAdditionalResponsibilitiesMain contact for Oraclecustomers.Manages the accountability for bothcloud services and customers.Develop andmaintain relationships with senior management across lines ofbusiness and third parties.Plan and deploysupport activities to ensure effective delivery within agreedbudgetary constraints.Advise the account oneffective and...
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Customer Success Manager
4 weeks ago
Dubai, United Arab Emirates myGwork Full time10+ years of Customer Success Management experience within Enterprise Software.Retail Experience with an understanding of how the customer runs their business is a plusCloud Technical knowledgeExperience within a Service Delivery environmentExecutive Sponsorship & CollaborationA fully proficient practitioner who can communicate at all levels within the...
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Oracle Customer Success Executive
3 weeks ago
dubai, United Arab Emirates Oracle Full timeDescriptionThe objective of the Customer Success Executive (CSE) is to maximize customer retention and success while driving operational excellence to make sure that the customers realize the full value of their cloud investment along the customer lifecycle, working closely with the Oracle Key Account Director/ Strategic Client Executive, who is having the...
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Customer Success Manager | Construction
2 weeks ago
dubai, United Arab Emirates Oracle Full timeThe Construction & Engineering Managed Account Customer Success team ensures our customers are successful in implementing, running, and maturing their usage of CEGBU products. Our focus is collaborating with our CEGBU customers throughout their relationship and partnership with Oracle and providing visibility of their needs back to the organization.The...
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Customer Success Manager
4 days ago
dubai, United Arab Emirates Ghobash Group Full timeComputer Network System (CNS) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...
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Customer Success Manager
2 weeks ago
Dubai, United Arab Emirates RemoteWorker US Full timeWhy work with us?We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions.In tackling the hardest problems, we believe that...
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Customer Success Manager
2 weeks ago
Dubai, United Arab Emirates RemoteWorker US Full timeWhy work withus?We're seekingpassionate people to work with us to change the very idea of howpeople use cloud computing. We take pride in making Fortanix agreat place to work. Coworkers recognize great ideas can come fromanyone, and everyone is encouraged to jump in, contribute, and askquestions.In tackling the hardest problems,we believe that working...
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dubai, United Arab Emirates Alibaba Cloud Full timeAlibaba Cloud Intelligence-Ecosystem Business Development Manager-Dubai1. Carry out annual GAAP revenue target to sell Alibaba Cloud global solutions through all ecosystem partners (Channel, MSP, ISV)2. Create and execute ecosystem strategy to Develop, build, protect and grow partner3. Develop channel partnership to leverage business communities to sell...
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Customer Success Partner
1 month ago
Dubai, United Arab Emirates SAP Full time**We help the world run better** **Who you’ll become** Customer Success Partner (CSP) Responsibilities: Daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Cloud Success Services to ensure consumption and product adoption growth within...
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dubai, United Arab Emirates Oracle Full timeJob Description:Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critical issues.Works closely with the Account Management and Sales teams...
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Customer Success Manager
1 month ago
Dubai, United Arab Emirates Dynamic Yield Full time**About Our Customer Success Manager**: Dynamic Yield, by Mastercard is on the lookout for a Customer Success Manager. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role for...
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Customer Success Manager
3 weeks ago
dubai, United Arab Emirates AlAlamein International University Full timeJob DescriptionRole DescriptionThe Customer Success Manager will be responsible for ensuring the satisfaction and retention of our clients. This is a full-time on-site role located in Dubai. The Customer Success Manager will be responsible for managing and building relationships with clients, assessing their needs, and ensuring their success with our...
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Dubai, United Arab Emirates ORACLe Full timeDevelop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critical issuesWorks closely with the Account Management and Sales teams to support...
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Customer Success Manager
4 weeks ago
Dubai, United Arab Emirates myGwork Full time10+ years of Customer SuccessManagement experience within EnterpriseSoftware.Retail Experience with anunderstanding of how the customer runs their business is aplusCloud TechnicalknowledgeExperience within a Service DeliveryenvironmentExecutive Sponsorship &CollaborationA fully proficient practitionerwho can communicate at all levels within the account and...
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Sales Account Manager
1 month ago
Dubai, United Arab Emirates Cloud Bridge Full time**Cloud-Bridge** are a fast-paced start-up specialising in the delivery of technical professional services for the public cloud - primarily Amazon Web Services (AWS). We want to change the way that people look at and use cloud services as we believe that any organisation from small start-ups to large multinationals can unleash the power of these services to...
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Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Gulf Career Hunt Full timeJoin Our Team as a Customer Success Manager at Miamin Systems Inc Are you passionate about driving customer satisfaction and ensuring their success? Miamin Systems Inc is seeking a dedicated Customer Success Manager to join our innovative team.If you thrive in a fast-paced environment and excel at building strong client relationships, we want to hear from...
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Customer Success Manager
4 weeks ago
Dubai, United Arab Emirates LogRhythm, Inc. Full timeAs part of the company’s Customer Success Organization you will be charged with the renewal and overall satisfaction of our customers. You will be responsible for onboarding new customers while maintaining contact with all existing customers and gaining regular feedback and driving value to secure our continued partnership with our customers. In addition...
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Customer Success Manager
2 weeks ago
dubai, United Arab Emirates Oilmar DMCC Full timeHiring Talent at Oilmar. Imagine the possibilities…Customer Success Manager (Trading Floor Manager):Objectives:Development of trainees and Junior Traders on the trading floor;Customer development and leads;Growing trainees and juniors till the Mid Level;Arranging different projects to motivate traders;Client retention strategies and counterparty engagement...