Sales Operations Manager

4 weeks ago


dubai, United Arab Emirates Harvard Logistics Full time
Job Summary
The role is the focal point/representative of the Business Unit for generation of various reports and customer lists, in the absence of VP Sales. The job holder is responsible for activities in support of the regional sales/contract/marketing team. The role is coordination between the Sales Directors for all files that involve customer interface (Events, Briefing, global mailing lists, etc).
Main accountabilities Sales Activities
Actively support sales campaigns and be the interface with other departments involved. Support VP Sales, engine manufacturers when necessary, on the status of the activity within the Business Unit as and when necessary.
Commercial Support
Be the alternative contact person for all airlines in the region. Provide marketing/commercial support to VP Sales and all business unit members (draft commercial letters, follow-up of internal and external mail in their absence (check actions/answers as appropriate). Represent the Business Unit at meetings (e.g. engine manufacturers, leasing). Assist in the follow-up of aircraft deliveries.
Activities of General Interest
Prepare presentations (e.g. commercial symposium, leasing companies, and engine manufacturer) and make presentations, when necessary. Develop general knowledge of the region (work with the Marketing Division to develop airline briefings, market focus document). Participate in specific projects of general interest (budget, P.R. events, advertising, and demo). Contribute to the sales process through commercial support to VP/Salesmen/Contracts Directors. Provide timely and reliable commercial information. Coordinate and attend VIP customer visits to Toulouse, when necessary. Prepare internal reporting and contribute to general sales reporting to the management (e.g. monthly sales report, specific information on the commercial activities …). Maximize efficiency of the Business Unit, by closely following up Sales KPIs for the VP of Sales. Ensure timely update of VP Sales Management Dashboard.
The Jobholder must have the following behavioural, professional skills and experiences
Fluency in English (written & spoken), other languages are a plus. Dynamic personality with ability to take initiatives. Engineering or Business Degree. Minimum 3 years of experience Good communications and interpersonal skills. Adaptability and diplomacy with a strong understanding of Teamwork, Customer Focus and Reliability. Willingness to travel and work flexible hours. Ability to mix professionally and socially with senior Airline personnel.#J-18808-Ljbffr

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