Customer Relationship Management Specialist

3 weeks ago


dubai, United Arab Emirates Palmiye Emirates Full time
Customer Relationship Management SpecialistWe are seeking a talented customer relationship manager maintains an ongoing level of engagement with key customers. Build trusting relationships with clients and protect the brand by maintaining a positive image..ResponsibilitiesBuilding and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Experience in CRM platformsRequirementsA bachelor’s degree in administration or a related field.A minimum of 3 years’ experience.Excellent interpersonal and communication skills.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.
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